Sr IT Specialist

Description We are looking for an experienced IT Manager to oversee and enhance the technology operations of our non-profit organization located in Richmond, Virginia. This position is vital for ensuring secure, efficient, and reliable technology services while supporting organizational goals and staff needs. As a contract-to-permanent role, this position offers the opportunity to contribute to impactful work while driving innovation and operational excellence. Responsibilities: - Oversee daily IT operations, including system backups, software licensing, access controls, and monitoring for system failures or intrusions. - Plan and manage the technical infrastructure of the organization to ensure optimal performance and reliability. - Design, implement, and maintain the organization's wide area network (WAN), ensuring efficient resource utilization and network monitoring. - Manage computer hardware, data storage solutions, and capacity planning to align with organizational needs. - Develop and enforce cybersecurity measures, including disaster recovery protocols and database protection. - Supervise and maintain business applications and ensure they meet organizational requirements. - Provide full management of the Cardinal client database system, ensuring functionality and troubleshooting issues as needed. - Lead staff training efforts on new software, hardware, and IT best practices to enhance user proficiency. - Manage the help desk ticketing system to ensure prompt resolution of technical problems. - Prepare and oversee the department's budget to align with organizational objectives and financial constraints. Requirements - Bachelor's degree in Information Technology, Computer Science, or a related field. - At least six years of relevant experience in IT management or a similar role. - Proficiency in Microsoft 365 applications and intermediate knowledge of its tools. - Familiarity with Active Directory, Cisco technologies, and backup solutions. - Strong experience with computer hardware and configuration management. - Knowledge of Dynamics 365 and/or Power BI tools is preferred. - Excellent problem-solving, decision-making, and communication skills. - Ability to collaborate effectively with vendors, staff, and leadership teams. Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .