Swim Instructor & Customer Service Teammate

Fulltime Teammate

Location: Falls Church Virginia

Position Type: Full-time, 38+ hours per week (days and hours vary based on school needs)

About Aqua-Tots Swim School

At Aqua-Tots, we’re on a mission to save lives by teaching children how to become safe and confident swimmers. We’re hiring a Full-Time Teammate who is eager to grow, serve families, and live out our core values: friendly, driven, humble, and willing.

This unique position combines three key roles:

1. Water Safety Instructor: Teaching swim lessons to children ages 4 months–12 years
2. Family Experience Teammate: Providing front-line customer service and operational support
3. Water Watcher: Ensuring swimmer safety through active supervision, rule enforcement, emergency response, and pool area maintenance (must aquire Lifeguard certification within 90 days of employment)

Key Responsibilities

As a Water Safety Instructor:

1. Teach Aqua-Tots curriculum in a warm, indoor 90-degree pool
2. Provide fun, structured, and confidence-building lessons
3. Communicate with families about swimmer progress
4. Maintain a safe, clean, and energized pool environment

As a Family Experience Teammate:

1. Greet families warmly and deliver top-tier customer service
2. Answer phones, respond to emails, and support scheduling & billing
3. Help families select the right swim programs and handle enrollments
4. Celebrate milestones and create a positive experience every visit
5. Keep the swim school organized, clean, and inviting

As a Water Watcher

1. Maintains constant surveillance of students
2. Enforces pool rules
3. Perform rescues and administer first aid when necessary
4. Respond to all Emergency Situations

Requirements

1. Must be 16 years or older and eligible to work in the U.S.
2. Must have open availability and willingness to work varied hours, evenings and weekends.
3. Must be able to travel locally to other schools as needed.
4. Must complete Aqua-Tots Water Safety Instructor training (we pay for it!)
5. Ability to routinely lift over 60 lbs
6. CPR Certification (must be completed within 60 days of hire and provided if needed)
7. Strong communication and a team-first attitude

What We’re Looking For

1. Friendly: You love connecting with families and teammates
2. Driven: You’re motivated to grow and make a real difference
3. Humble: You’re eager to learn and help others succeed
4. Willing: You jump in wherever needed and adapt to what’s next
5. Experience working with children, families, or in customer service is a plus

Benefits

1. Weekly pay
2. Paid training and certifications
3. Tuition reimbursement
4. 401(k) opportunity
5. Team incentives and bonus opportunities
6. Paid Holidays
7. Health insurance
8. Dental and vision insurance (100% paid by Aqua-Tots!)
9. Life and Long-Term Disability Insurance (100% paid by Aqua-Tots)

Why Join Aqua-Tots?

1. Fast-paced, fun, and mission-driven environment
2. Team guided by core values, with support and respect at every level
3. Continuous training and clear paths for growth and advancement
4. Help create confident swimmers and joyful family experiences every day

Compensation:

$16–$18/hour (Full-Time, Hourly)

Weekly pay with Benefits

Schedule:

Full-time, minimum 38 hours per week

Must be willing to travel to other nearby Aqua-Tots locations