Manager - Inside Sales

Description

Join our Winning Team as Manager, Inside Sales - Shop Loyalty Program!

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2026!

Are you a proven top performer ready to lead and inspire an elite team of sales professionals to new levels of success? Does the idea of working in a fast-paced, high activity, competitive, but fun environment appeal to you? The Inside Sales Manager will provide strategic guidance, train, and motivate a team of 7 telesales professionals in order to ensure they meet and exceed set goals.

What you'll be doing:

• Recruit, hire, train, motivate, coach and retain inside sales staff 
• Use metrics to regularly monitor activity and performance against goals 
• Refine and update the CARFAX Shop Loyalty Program value proposition and pitch as needed for continued success 
• Work closely with operations and analytics to provide forward and rear views on the business 
• Monitor and refine sales lead processes and metrics 
• Work directly with large Aftermarket Groups to present the Shop Loyalty Program value proposition  
• Partner with CARFAX Marketing and Partner Development staff to improve audience and performance  

What we're looking for:

• 5+ years sales experience including at least 2 years as a sales leader  
• Understanding of email marketing programs, how to implement them and how to track and relate success 
• Demonstrated success setting and achieving measurable goals in a high performing sales environment 
• Excellent working knowledge of inbound/outbound tele-prospecting methodologies and the ability to coach to them 
• Proven consistent achievement of goals through the leadership and motivation of a team 
• Experience hiring, developing and retaining talent 
• Excellent communication and influence skills and the ability to build cross-functional relationships 
• Enthusiastic, highly motivated and committed work ethic   
• Excellent Microsoft Excel and proficient Salesforce.com skills 
• In-office minimum 4 days per week 

What’s in it for you:

• Competitive compensation, benefits and generous time-off policies
• 4-Day summer work weeks and a winter holiday break
• 401(k) / DCPP matching
• Annual bonus program
• Casual, dog-friendly, and innovative office spaces

Don’t just take our word for it:

• 10X Virginia Business Best Places to Work
• 9X Washingtonian Great Places to Work
• 10X Washington Post Top Workplace
• 3X St. Louis Post-Dispatch Best Places to Work

About CARFAX and S&P Global Mobility
S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.

CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

US Equal Opportunity Employer Statement:CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.

Canadian Equal Opportunity Employer Statement:CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].