Remote Customer Success Trainee

100% Remote!! Please Note: We are currently only hiring U.S. residents who are legally authorized to work in the United States with a social security # (US Only). We are not hiring in New York and Massachusetts.

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Join Us: Protecting Families Since 1951 – Remote Work Opportunity

For over 70 years, we have been dedicated to serving working-class families with life, accident, and supplemental health products. Our mission is to protect the members of labor unions, credit unions, associations, and their families. Now, we’re looking for passionate individuals to join our team as remote client representatives!

Position Overview:

As a Remote Client Representative, you’ll build lasting relationships with clients and offer personalized solutions to meet their unique financial goals. Working virtually via Zoom, you’ll provide valuable information and customer service to policyholders, ensuring their needs are met and their policies are up to date.

Key Responsibilities:

• Conduct Remote Client Consultations: Meet with clients virtually to assess their needs, explain policy features, coverage options, and premium costs.
• Provide Ongoing Customer Service: Answer inquiries, assist with policy changes, and support clients with claims processing.
• Foster Long-Term Relationships: Build trust and stay in touch with clients to ensure their policies remain aligned with their evolving needs.
• Uphold Compliance & Documentation: Maintain accurate records of client interactions and ensure adherence to industry regulations.

Suggested Qualifications:

• Excellent communication skills for clear, effective interactions.
• Basic computer knowledge to manage virtual consultations and documentation.
• Strong work ethic with a passion for helping others.
• Outgoing, fun, and energetic personality to build lasting client relationships.
• Time management skills to handle a remote workload efficiently.
• Prior leadership management experience is a plus.

Why Join Us?

• 100% Work from Home : Enjoy the flexibility of working from home, eliminating commute time.
• Weekly Pay : Get paid weekly based on a suggested schedule for success.
• Bonuses & Structured Contracts : Unlock performance-based bonuses and rewarding contracts.
• Health Insurance Reimbursement : Take care of your health with our comprehensive reimbursement program.
• Life Insurance & Retirement Plan : Secure your future with life insurance and a robust retirement plan.
• Renewals : Continue to earn from long-term clients and build lasting wealth.
• Flexible Schedule : Balance work with personal commitments on your terms.

How to Apply:

All interviews will be conducted via Zoom for your convenience.

If you're ready to make a difference in the lives of families while working remotely, we want to hear from you! Apply now and take the next step in your career.

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.
AIL has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.
Who We Are
American Income Life was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families.
You can visit our timeline to learn more about the history of American Income Life.
American Income Life at a Glance
Headquartered in Waco, Texas
Life, accident, and supplemental health insurance
American Income Life Insurance Company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24).*
Portable insurance coverage — if you move or change jobs, our insurance coverage stays with you
Individual, single parent, and family policies available
*This rating refers only to the financial strength of the company and is not a recommendation of the specific policy provisions, rates, or practices of the insurance company. For the latest Best’s Credit Rating, access
Our Parent Company
American Income Life is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies.