Jobs Plus Case Manager - Jamestown

Roanoke Redevelopment and Housing Authority
Roanoke, VA

General Definition of Work

Performs work establishing relationships with, and providing support and services to, residents looking to obtain self-sufficiency by means of employment, and other work as apparent or assigned.

This position reports to Jobs Plus Program Manager .

Essential Functions

To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without a reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions of the position and, if necessary, the employee must engage in an interactive process with RRHA HR to determine what accommodations may be possible.

· Recruits participants for the Jobs Plus Program.

· Monitors progress and provides support to participating individuals and their families, and serves as caseworker for participants.

· Maintains case histories, prepares written reports of services, and performs evaluations of participants' progress.

· Researches public and private agencies to determine the most appropriate agencies to provide services to participants.

· Arranges, organizes and/or implements onsite workshops to meet the needs of Jobs Plus participants.

· Develops and maintains dynamic relationships with educational, job training, and social services.

· Works in partnership with agencies who serve on the Supportive Services team.

· Promotes service coordination to residents of public housing.

· Links residents to supportive services designed to increase earned income and reduce the need for welfare assistance.

· Prepares service plans for the head of household and any participating family member and guides and supports clients in developing achievable self-sufficiency goals through the Jobs Plus Program.

Minimum Qualifications

Associate's Degree in Social Work, Human Services or related field, and one (1) year Case Management or relevant Human Service work experience, or a combination of equivalent education and experience.

Preferred Qualifications

Bachelor's Degree in Social Work, Human Services or related field, and three (3) years Case Management or relevant Human Service work experience, or a combination of equivalent education and experience.

Special Qualifications

Valid state identification or driver’s license in the Commonwealth of Virginia.

Working Conditions

The characteristics listed below are representative of the physical demands, physical agility, sensory requirements, and environmental exposures required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions of the position and, if necessary, the employee must engage in an interactive process with RRHA HR to determine what accommodations may be possible.

· Employees sit frequently or most of the time of the time but may frequently or most of the time walk or frequently or most of the time stand for periods of time.

· This classification involves physical agility requirements such as: climbing, stooping, kneeling, crouching, crawling, reaching, pushing, pulling, repetitive motions and manual dexterity.

· Sensory requirements include standard vision requirements , ability to express ideas and standard hearing requirements .

Title: Case Manager, Jobs Plus

FLSA Classification: Nonexempt

Job Status: At Will

Department: Community Support Services

Job Code: 22-CMJP

Cost Center: 602

Updated: October 20, 2022

Physical Exertion (Pounds)

Up to 10

Seldom or never

Up to 25

Seldom or never

Up to 50

Seldom or never

Up to 100

Seldom or never

100 or more

Seldom or never

Environmental Exposures

Work near moving mechanical parts

Seldom or never

Work in high, precarious places

Seldom or never

Toxic or caustic chemicals

Seldom or never

Outdoor weather conditions

Sometimes

Extreme Cold, non-weather

Seldom or never

Extreme Heat, non-weather

Seldom or never

Noise Level

Seldom or never

APPLICATION: This class specification is intended to illustrate the kinds of duties that may be assigned to its incumbents. It should not be interpreted as describing all of the duties that may be required of an employee or be used to limit the nature and extent of assignments such individuals may be given. This is not an employment contract and does not alter any employee's at-will employment status. #HP

Posted 2025-09-29

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