Customer Service Representative - State Farm Agent Team Member

Lauren Lee - State Farm Agent
Ashburn, VA

Job Description

Job Description

Benefits:

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in 2020 after working as a financial advisor, bringing a strong background in planning, guidance, and long-term relationship building into agency ownership. Im a parent to two boys and know this community well, which helps shape the practical, personal approach we take with our customers. Our team includes four members who are focused, motivated, and committed to delivering consistent results.

We offer a 401k and PTO to support our team, and our office culture is driven and goal-oriented. Were looking for someone who is motivated, dependable, and eager to grow in a fast-moving environment. If you take pride in working hard and pushing yourself to improve, this is a place where your effort will be recognized and rewarded.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Lauren Lee - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Bilingual Spanish preferred.
Posted 2026-03-27

Recommended Jobs

Electrical/Computer Engineer

Gromelski and Associates, Inc.
Fairfax, VA

Job Description Job Description Electrical/Computer Engineer Gromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include…

View Details
Posted 2026-03-27

Software Engineer (Node/React) - Remote

Icf International, Inc.
Reston, VA

The Team Our Health Engineering Solutions (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident…

View Details
Posted 2026-03-25

Senior RPA Technical Lead

Anika Systems
Leesburg, VA

Anika Systems is an outcome-driven technology solutions firm that guides federal agencies in solving complex business challenges and preparing for the future. Our services span AI Strategy, Data Intel…

View Details
Posted 2026-01-13

Construction Laborer

Aerotek
Purcellville, VA

Job Description Job Description Job Title: Construction Technician Job Description We are seeking dedicated Construction Technicians to join our team in Front Royal and Winchester, VA. In this …

View Details
Posted 2026-03-16

Part Time Personal Trainer - Palmyra

Anytime Fitness
Palmyra, VA

Job Description Anytime Fitness is seeking an energetic and highly motivated Personal Trainer with a passion for helping others and improving their lives through health and fitness. We pride ourselv…

View Details
Posted 2026-03-27

Dashers - Sign Up and Start Earning (Richlands)

DoorDash
Richlands, VA

Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll …

View Details
Posted 2026-03-25

President and CEO

SourceAmerica
Vienna, VA

Job Description Job Description President and Chief Executive Officer, SourceAmerica What You’ll Do SourceAmerica is seeking its next President and CEO ahead of the planned retirement for i…

View Details
Posted 2026-03-17

Technical Project Manager

Peraton
McLean, VA

Program Overview A staff augmentation program dedicated to providing expertise and capabilities to IC restricted customer. About The Role In the role of Project Manager and Operations Supp…

View Details
Posted 2026-02-05

Senior Field Service Technician

Peraton
Charlottesville, VA

Program Overview Peraton provides a secure, worldwide, high-performance communications network comprised of real-time interactive applications operating over a dedicated IP backbone with secure se…

View Details
Posted 2026-03-11

Licensed Practical Nurse - LPN

Avardis Health
Woodstock, VA

Job Description Job Description Looking for qualified Licensed Practical Nurse (LPN) to join our team! Location: Woodstock Valley Health and Rehabilitation Job Type: Full Time/Part Time…

View Details
Posted 2026-03-17