Account Manager

Meriwether Godsey is looking for an Account Manager to assist the Director of Dining Services in all aspects of managing a high-volume food service program, as well as special events and high-end catering at Hollins University, located in Roanoke, VA.

What you will do:

• Provide day-to-day coaching, support, training, and guidance to ensure that food quality standards, food safety guidelines, and customer service expectations are met.
• Support booking, planning, execution, and communication related to all campus catered events, as well as any off-campus events.
• Assist in menu planning for special events to meet company brand, standards, and budget requirements.
• Supervise staff during all aspects of catered events to ensure high-quality service standards and presentations are met
• Monitor and supervise the setup and maintenance of the dining area and food stations to ensure quality standards.
• Assist leadership in supervising and assessing staff needs; supporting purchasing and inventory activities.
• Maintain a safe and healthy environment for clients, customers, and employees.
• Foster an inclusive environment for all staff and guests, while maintaining effective client and customer-centric relationships.
• Work alongside management for all personnel decisions, including recruitment, interviewing, hiring, and firing.

What you need:

• Associate’s Degree (Culinary Arts, Hospitality Management, etc.) or 2+ years of related leadership experience
• ServSafe® FPM Certification or ability to obtain within 6 months of employment
• Working knowledge of dining room operations; demonstrated experience in promoting and driving catering programs
• Experience using online Food Management Systems preferred
• Growing knowledge of sustainable practices
• High levels of professionalism and strong leadership skills
• Strong communication, organizational, and problem-solving skills
• Emerging leadership skills and strong customer service orientation
• Ability to work in a collaborative team environment while fostering strong client and customer relationships
• Must be available to work a varied schedule to include nights and weekends.

What you will get:

• Competitive Pay, Meals, Uniforms, and Benefits (Paid Time Off, Health, Dental, Vision, etc.)

Meriwether Godsey offers significant opportunities for growth and career advancement. The work environment is fast-paced, team-oriented, and high-energy. You’ll be surrounded by people who are passionate about what they do. Interested in learning more? Visit our About Us Page

Enjoy a people and food-focused environment where you have the opportunity to make a difference every day and advance your career. Help Meriwether Godsey set the standard for hospitality in the Southwest, VA market!

Meriwether Godsey is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive, equitable workplace.

Compensation details: Yearly Salary

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