Back to Jobs

Lead Claims Specialist

Allianz Partners
Richmond, VA
Lead Claims Specialist Location Richmond, VA : What you do You will work with the Team Leaders to bridge gaps and drive department goals. Coach, mentor and support agents and review more complex claims. Your key responsibilites:
  • Regular, predictable, reliable attendance is an essential function of this position.
  • Work to develop and maintain trusting working relationships with others,
  • Seek to continuously learn from errors and experiences.
  • Collaborate with and maintain open communication with all departments as needed to verify or obtain missing information.
  • Research discrepancies and escalate questionable claims to the Manager.
  • Act as a resource and provide assistance to less experienced associates.
  • Cross train and provide support as needed for cross functional teams.
  • Assist with coaching and mentoring of agents
  • Research, resolve, and provide responses to escalated claim cases and calls.
  • Assist with client services escalations (Bankcard).
  • Support new hire training.
  • May perform other duties as assigned
What you bring
  • High school diploma or equivalent.
  • Six (6) or more years' experience in a claims related function with demonstrated success
  • processing claims.
  • Excellent interpersonal written and verbal communications skills.
  • Exhibits strong critical thinking skills and problem solving abilities
  • Ability to work independently, multi-task, and remain self-motivated in a fast-paced environment.
  • Bilingual preferred; may be required based on business need.
36849 | Operations | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group. Job Level: Entry Level Location: Richmond, VA, US, 23233 Area of Expertise: Operations Unit: Allianz Partners Employing Entity: AGA Service Company Job Type: Full-Time Remote Job: Remote working Employment Type: Permanent ID: 36849
Posted 2025-11-25

Recommended Jobs

Full Stack Java/Angular Engineer (Onsite Hybrid)

NTT DATA, Inc.
Halifax County, VA

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. …

View Details
Posted 2025-10-29

Process Documentation Sr Advisor

Peraton
Reston, VA

Program Overview About The Role **Position is Contingent Upon Contract Award** Peraton is seeking a Process / Documentation Sr. Advisor to join our team of qualified, diverse individuals. …

View Details
Posted 2025-11-14

Call Center Technician

GTN Technical Staffing
Fairfax, VA

Call Center Technician Highlights: Location:  Fairfax, VA Position Type:  Contract/ contract to hire Hourly / Salary:  Based on experience Residency Status:  US Citizen Our client is i…

View Details
Posted 2025-11-24

Network Engineer (2025-0112)

Acclaim Technical Services
Herndon, VA

Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Pl…

View Details
Posted 2025-09-25

Test Engineer

Altron
Manassas, VA

Full-time Description We are seeking a Test Engineer to join our team in Manassas, Virginia. In this role, you will be responsible for developing and executing test plans to prepare tactica…

View Details
Posted 2025-11-19

Principal Financial Analyst

Capital One
McLean, VA

Overview Principal Financial Analyst We are seeking an analytic problem solver and curiosity-driven team member to join our Artificial Intelligence & Machine Learning (“AI/ML”) Technology Fina…

View Details
Posted 2025-10-20

Mechanical Engineer Intern - Summer 2026

Corning Incorporated
Christiansburg, VA

Requisition Number: 71202 The company built on breakthroughs. ​   Join us.​     Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of…

View Details
Posted 2025-11-14

Cloud Deployment Engineer- Senior Associate Save for Later Remove job

PwC
Richmond, VA

At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient d…

View Details
Posted 2025-11-06

Custodian Supervisor A

State of Louisiana
Monroe, VA

About this Job The University of Louisiana Monroe is seeking a Custodian Supervisor A to join our team and play a vital role in creating a clean safe and welcoming environment by providing routi…

View Details
Posted 2025-11-23