Operations Manager
- Ensure budgeted revenues, expenses, and targets are met.
- Ensure sales and business development initiatives are met.
- Monitor, document and improve the procedures and KPI's related to all aspects of product handling and customer service.
- Work with General Manager to develop annual facility budgets.
- Perform regular inspections of work areas to ensure compliance with food safety and occupational safety laws and guidelines are followed.
- Set and achieve housekeeping standards that are a model of orderliness and cleanliness and meet standards and procedures for maintenance related functions.
- Model best safety practices in the industry to ensure a safe and compliant workplace.
- Set and meet claims targets and ensure the security of the facility(s).
- Carry out management responsibilities in accordance with the organization's policies and applicable laws including interviewing, hiring, and training employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conducting staff meetings; addressing complaints and resolving problems.
- Maintain operational procedures for verification of incoming and outgoing shipments, handling, and disposition of merchandise, and keeping of warehouse inventory. Meet quality control standards for perishables.
- Recruit, hire, train, appraise, and coach supervisor-level team members.
- Ensure compliance with employment laws.
- Ensure compliance with all company policies, as well as all Federal, State and Local OSHA regulations.
- Support the Company Performance Management Program (PMP).
- 5 years supervisory experience
- Associate's degree (A.A.) preferred
- Previous Cold Storage experience
- Prior experience or knowledge of imports and exports.
- Ability to work in fast-paced, deadline-oriented environment
- Must have strong relationship skills, be able to provide and model leadership behaviors including the ability to defuse conflict. Relate to other people beyond giving and receiving instructions: they must get along with others without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism.
- Ability to interpret HR regulations, safety rules, operating and maintenance instructions, and procedures manuals.
- Proficient in Microsoft Office, including Word and Excel.
- Proficient with WMS and RF.
- Requires the ability to sit for long periods of time, with frequent interruptions
- Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
- Requires manual dexterity with normal hand and finger movements for typical office work
- Talking, hearing, and seeing are important elements of completing assigned tasks
- May require travel by automobile and airplane up for business
- May require a visit to the facility operation in temperatures at or below freezing
- May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
- Requires the use of various electronic tools
- Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
- Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
EOE/AA M/F/D/V DFW.
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