Customer Relations Manager

AO Globe Life
Richmond, VA

AO Globe Life is hiring individuals to join our mission-driven, fully remote team. Whether you are a recent graduate in business, marketing, communications, or simply seeking a purpose-driven career with long-term growth potential, this opportunity offers a strong foundation for professional development.

We provide structured mentorship, training, and warm leads from individuals who have requested information about supplemental benefit programs—allowing you to focus on building meaningful client relationships while developing valuable career skills.

Key Responsibilities

  • Connect with individuals who have expressed interest in learning about benefit programs

  • Schedule and conduct virtual consultations with clients via Zoom

  • Guide individuals and families through available benefit options

  • Support clients through the enrollment process with professionalism and care

  • Maintain accurate digital records and follow-up communications

  • Deliver excellent client service and build lasting relationships

  • Participate in weekly mentorship sessions and professional development meetings

Qualifications

  • Strong interpersonal and communication skills

  • Organized, self-motivated, and comfortable working independently

  • Confident speaking on video and comfortable using digital tools

  • Passion for service and helping others

  • Experience in customer service or client-facing roles is helpful but not required

Requirements

  • Must be legally authorized to work in the United States

  • Reliable internet connection

  • Windows-based laptop or desktop computer with a functioning webcam

What We Offer

  • Fully remote role — work from anywhere in the United States

  • Flexible scheduling

  • Warm leads provided — no cold calling or prospecting

  • Weekly pay via direct deposit

  • Paid training and full licensing support

  • Monthly and quarterly performance bonuses

  • Equity opportunities for qualifying team members

  • Clear advancement pathways for high-performing team members

  • Collaborative, mission-focused team culture

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working families across the United States, including union members, credit union members, and veterans. Our remote-first team is built on service, integrity, and meaningful career development.

Ready to Apply?

If you’re ready to build a career where purpose meets opportunity, apply today to learn more about joining our remote team.

Posted 2026-03-17

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