Network Management Systems (NMS) Engineer
JCS Solutions LLC is seeking a Network Management Systems (NMS) Engineer to support operations on a large, high-profile DOD contract.
This program provides enterprise-wide IT support to enable the client’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to the client’s internal and external mission partners operating in CONUS and OCONUS locations. The candidate will be a skilled and detail-oriented NMS Engineer with experience using SolarWinds to manage and maintain a network and systems monitoring environment and work under the supervision of a Senior NMS Engineer.
In this role, the candidate will be responsible for updating, configuring, optimizing, STIG compliance, and supporting the client’s SolarWinds NMS platform to ensure effective monitoring of the IT infrastructure, enabling proactive issue detection, and resolution. If you are interested in a challenge and a great working environment, apply today! What’s in it for you:
- Join a premier technology firm specializing in innovative solutions.
- Be part of a collaborative, inclusive, and innovative work culture.
- Enjoy tremendous growth potential in a high-performing team environment.
- A robust benefits package:
- Health, dental, and vision insurance
- Life insurance
- Short-and-long term disability
- Paid time off (PTO)
- 401k retirement plan with employer match
- Annual Professional Development Reimbursement Program
- And more!
- Deploy, configure and maintain SolarWinds modules (e.g., NPM, SAM, NTA, NCM).
- Monitor the performance, availability, and overall health of network devices, servers, applications, and databases.
- Develop and maintain custom dashboards, alerts, and reports to support IT operations and business needs.
- Integrate SolarWinds with other tools and platforms as needed (e.g., ServiceNow).
- Analyze data\trends to identify potential issues and recommend improvements.
- Perform routine software updates, patches, and security configurations within the SolarWinds environment.
- Troubleshoot SolarWinds-related issues and provide Tier 2/3 support.
- Document system configurations, procedures, and best practices.
- Collaborate with cross-functional IT teams (network, systems, security, DevOps) to ensure accurate monitoring coverage.
- Participate in on-call support rotation, as needed.
- Works fluidly across the major infrastructure elements of networking, security, storage, virtualization, and servers to deliver new availability, capacity, services, and safeguards.
- Bachelors degree with 4+ years of prior relevant experience. Specific experience, education and training may be considered in lieu of degree.
- Possess active DoD Top Secret clearance with SCI eligibility at time of consideration.
- Must have a current active Security+ certification or equivalent.
- 2+ years of hands-on experience with SolarWinds and\or other NMS administration.
- Strong understanding of network and systems infrastructure (routers, switches, firewalls, Windows/Linux servers, virtualization).
- Excellent troubleshooting and analytical skills.
- Strong written and verbal communication skills.
- Experience with SolarWinds Orion and SQL database structure.
- SolarWinds Certified Professional (SCP) certification (or obtain within 6 months of hire).
- Experience in enterprise or multi-tenant environments.
- Knowledge of ITIL practices and change management processes.
- Proficient in configuring\maintaining SolarWinds modules such as NPM, SAM, and NCM.
- Experience with SNMP, WMI, ICMP, and other monitoring protocols.
- Familiarity with scripting languages (PowerShell, Python) for automation tasks.
Our employees embody our core values, and we are looking for others who do too!
- Customer Experience: Strive for excellence and delight our clients
- Innovation: Embrace creative thinking to enable continual growth and powerful solutions
- Accountability: Take ownership of and pride in our actions and service delivery
- Inspire: Be inspired to be your best self and have fun in the process
- Integrity: Do the right thing, the right way, every time!
- Stewardship: The careful and responsible management of something entrusted to our care.
All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.
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