Information Technology Support Specialist
- Solid grasp of Cybersecurity practices and security implementation
- Intimate working knowledge of Microsoft Office products; Microsoft Office Suite administration (Excel, Outlook, SharePoint, etc.)
- Working knowledge of Windows server environments and Active Directory
- Demonstrated ability to work with and troubleshoot IT hardware and software, including computers, switches, routers, printers, and related COTS
- Working knowledge of network engineering tasks, DNS, DHCP, subnetting, and general architecture
- Demonstrated drive to learn IT fundamentals and develop expertise in cybersecurity, networking, information security, and administration in support of government-related projects
- Familiarity with CMMC, NIST 800-171, and government security postures
- Ability to handle multiple tasks simultaneously and switch between tasks quickly
- Strong communication, organizational, analytical, and problem-solving skills
- Strong interpersonal and presentation skills for interacting with team members, clients, and management
- Ability to work effectively in a team environment
- Motivated self-starter
- Minimum of one (1) year of experience working in an entry-level IT position or similar
- Minimum of three (3) year of experience performing Windows-based IT troubleshooting or similar
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