Customer Service Specialist

Job Description

Job Description

Customer Service Specialist

Be a part of a dynamic and energic team as a Customer Service Specialist. Bring your attention to detail and fantastic communication skills to aid in an important aspect of our client's overall experience.

Compensation: $18-$20/Hour
Location: Hybrid, on site in a Gainesville office 2 days a week
Schedule : Mon-Fri, 9AM-6PM (hybrid: 2 days in-office, 3 days remote) - final schedule assigned by manager

Responsibilities:

• Advancing order flow, answering questions from customers and internal staff, and removing roadblocks on orders.
• Maintain operational efficiency by managing assigned records
• Maintaining communication with all involved parties to ensure requests are completed in a timely manner while adhering to individual client profiles for each order

Requirements:

• Two years of experience in call center or customer service
• Good written and verbal communication skills
• Proficient data entry skills
• Ability to analyze work and notice trends
• Problem solving with a desire to help others
• Knowledge of Microsoft Outlook, Excel and Word

Benefits:
PrideStaff offers competitively priced health, dental and vision insurance plans. Inquire for more detail

Company Description

Our mission:
Consistently provide client experiences focused on what they value most.

At PrideStaff, it’s all about you. Whether you’re an entry-level worker or a senior executive, an HR Manager or a front line supervisor, our goal is to understand what matters to you – your goals, your priorities, your success. Our locally-owned offices seek to understand your needs and track results, measure feedback, and keep it personal. Everything we do is designed to serve you better, and our ten years of being recognized as among the top 1% in the industry tell us we are doing something right!

Company Description

Our mission:\r\nConsistently provide client experiences focused on what they value most.\r\n\r\nAt PrideStaff, it’s all about you. Whether you’re an entry-level worker or a senior executive, an HR Manager or a front line supervisor, our goal is to understand what matters to you – your goals, your priorities, your success. Our locally-owned offices seek to understand your needs and track results, measure feedback, and keep it personal. Everything we do is designed to serve you better, and our ten years of being recognized as among the top 1% in the industry tell us we are doing something right!