Concierge Healthcare Manager

Concierge Healthcare Manager

Location: Fairfax, VA
Employment Type:  Full-Time 
Compensation:  $70-80k annually & bonus opportunities & growth potential 

Lead clinic operations while delivering a concierge-level patient experience in a fast-growing mental health organization. 
At  Serenity Healthcare,  we’re reshaping mental wellness with innovation, compassion, and human connection. We're hiring a Manager to lead clinic operations, support patient care, and inspire high-performing teams. No healthcare background? No problem. We provide full training — all you need is leadership experience, emotional intelligence, and a drive to serve. 

About the Role 

• Lead day-to-day clinic operations with a strong focus on patient experience 

• Coach and develop teams to deliver warm, professional, concierge-level care 

• Ensure patients feel supported, informed, and valued at every touchpoint 

Healthcare experience is not required — full training provided. 

Key Responsibilities 

• Lead and motivate teams to deliver patient-first, concierge-level care 

• Oversee daily clinic operations and resolve workflow challenges efficiently 

• Support patient education and confidently communicate available services 

Requirements (Must-Haves) 

• 3+ years of experience in team leadership or operational management 

• Proven experience managing performance metrics and goal outcomes 

• Experience leading performance conversations and coaching individuals 

Pay & Benefits 

• $70-80k annually & bonus opportunities 

• Rapid promotion opportunities 

• 90% employer-paid medical, dental, and vision insurance 

• 401(k) retirement plan 

• 10 PTO days (15 after one year) +10 paid holidays 

• Supportive leadership and mission-driven culture 

• Ongoing professional development in a growing healthcare organization 

About Serenity Healthcare 

Serenity Healthcare delivers FDA-cleared, evidence-based treatments for depression, anxiety, PTSD, and other mental health conditions. Our technology-driven approach — including Transcranial Magnetic Stimulation (TMS) — helps patients heal when other treatments have failed. Our patient-first culture is powered by empathy, science, and results. 

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening. 

 This role pays $70,000-$80,000 annually.