Deputy I (Treasurer's Office)

Application Instructions:

Applications must be picked up and returned to the Treasurer’s Office. (55 West Church Street Martinsville, VA 24112)

This position is a fast-paced, front-line role that requires strong customer service, computer proficiency, and accurate money-handling skills. This position is responsible for processing payments, responding to customer inquiries, maintaining accurate records, and supporting daily office operations. The ideal candidate will be able to multi-task efficiently, communicate clearly, and perform a variety of administrative and financial duties in a high-traffic environment.

Duties Performed:

• Accepts payments from customer and enters the appropriate data into the automated systems for utilities, taxes and miscellaneous bills.
• Responds to inquiries from customer regarding payments, bills, due dates, etc.
• Balance the cash drawer daily and prepare deposits for all cash receipts.
• Files receipts, bills, invoices and miscellaneous data as required.
• Answers, routes and records telephone calls as appropriate.
• Operates data entry equipment, calculator, shredder, fax machine, photocopy machine, folding and sealing machine for mailers, variety of printers, etc.
• Prepares daily cash receipt report and other reports as requested.
• Accepts orders of supplies and equipment for the department.
• Prepares and distributes bills as necessary.

Minimum Qualifications:

• High school diploma or equivalent.

• Demonstrated experience in customer service, cash handling, and data entry.

• Strong public relations and communication skills.

Knowledge, Skills, and Abilities:

• Strong verbal communication skills, with the ability to interact effectively with a diverse range of individuals both in person and over the phone. Capable of screening and directing calls and visitors appropriately, as well as gathering and conveying information.

• Able to understand and follow both verbal and written instructions in order to complete a variety of tasks—both routine and complex—related to office operations, handling customer inquiries, and processing data.

• Proficient in basic arithmetic, including the use of calculators or adding machines, to prepare reports, identify inventory needs, and respond accurately to customer questions or data analysis requirements.

• Solid knowledge of spelling, grammar, and punctuation to carry out written and oral tasks effectively. Able to write messages, draft reports, and professionally greet and assist office visitors under a variety of working conditions.

• Skilled in handling cash transactions, including accurately counting money and providing correct change from a cash drawer.

Working Conditions & Physical Requirements:

• May involve long periods of standing, concentration, and repetitive motions such as typing.

• Must be able to lift up to 20 pounds (e.g., files, office supplies).

• Occasional travel may be required for off-site meetings or training.

Application Instructions:

Applications must be picked up and returned to the Treasurer’s Office. (55 West Church Street Martinsville, VA 24112)

Position is open until filled.