Lead Field Service Electronics Technician

Eaton’s Critical Power Solutions (CPS) Division is currently seeking a Lead Field Service Electronics Technician to join our team of world-class customer service professionals. This position is based in the greater Richmond, VA area. The role is remote and will work from a home office with daily travel to customer sites and occasional overnight stays. A company vehicle is provided.

Eaton’s Critical Power Solutions Division delivers confidence of uninterrupted power when it matters most. We design and manufacture advanced UPS systems, batteries, and power distribution solutions that keep businesses running in the most demanding environments. As a Field Service Electronics Technician you will provide on‑site support, offering emergency repairs, start‑up services, and preventative maintenance to ensure peak performance and reliability. From mission‑critical facilities to complex energy management challenges, we partner with customers as trusted advisors, delivering innovative solutions and technical expertise that safeguard operations and maximize uptime.

The expected annual salary range for this role is $69,000 – $101,000 a year. Overtime is eligible.

What You’ll Do

Be a key member of a world‑class service organization. Join an organization where your health and safety are a top priority—Eaton provides training, tools, and PPE to keep you safe on the job. Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities. Support from a robust internal infrastructure including 24‑hour Customer, Technical and Factory Support. Continuous hands‑on learning opportunities at a world‑class training facility as well as field‑based mentoring. Begin your journey with industry‑leading OSHA and NFPA 70E electrical safety training to ensure you work confidently and responsibly. Participate in annual safety audits and ongoing compliance programs—because your well‑being matters. Competitive salary and benefits package including 401(k), ROTH, medical, dental, tuition reimbursement, paid holidays, vacation, 6 weeks of paid parental leave, and guaranteed 2 weekends off per month. Resources include a company vehicle, laptop, hand tools, AMEX, meters and smartphone. Award‑winning efforts to recruit and support military veterans and their families. This is more than a job—it’s an opportunity to make an impact on how the world powers its future.

Qualifications

• High School Diploma or GED from an accredited institution.
• Two (2) years of power systems, battery technologies and/or electronics experience including relevant coursework and internship experience.
• Possess and maintain a valid and unrestricted State Driver’s license.
• Must undergo and pass customer entrance requirements as needed, which may include, but is not limited to, periodic background checks and drug screenings.
• Daily travel to customer sites is required, utilizing an Eaton‑provided fleet vehicle.
• Provide support for customer needs outside the immediate region within the USA for a minimum of three (3) weeks per quarter.
• Must perform physical tasks as needed, including assisted lifting/carrying 50+ lbs., pushing/pulling, standing for extended periods, climbing, squatting, bending, kneeling, and driving long distances.

We Will Not Consider Candidates Who

• Reside outside the greater Richmond, VA area. Active‑service military applicants are exempt from this location requirement.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

You Will Set Yourself Apart by Demonstrating

• Associate’s degree in electrical or electronics from an accredited institution, current enrollment in a bachelor’s degree engineering program at an accredited institution or applicable military training and experience.
• Three (3)+ years experience working with power systems, battery technologies and/or electronics.
• Electrical Technology Certificate.
• Ability to read electrical component schematic drawings and apply troubleshooting, testing, and repair techniques.
• Strong understanding of electrical theory, battery systems, and single‑ and three‑phase circuits.
• Strictly follow company/customer safety rules for a secure work environment.
• Collaborate with Field Service Technicians, taking direction from on‑site leads.

All positions may require participation in video and in‑person interviews as part of the hiring process. All candidates will be evaluated based on job‑related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second‑chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability‑related reasonable accommodation to assist you in your job search, application, or interview process, please call 1-800‑836‑6345. Only accommodation requests will be accepted by this phone number.

Eaton provides various health and welfare benefits as well as retirement benefits, and several programs that provide for paid and unpaid time away from work. (Details depend on eligibility, location, date of hire, and bargaining agreements.)