Guest Services Leader (Tom's Brook)

Pilot Flying J

Virginia

Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.
Pay Rates Starting between: $15.70 - $23.33 / hour
Qualifications
Previous experience or working knowledge of retail operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay

Job Location
Google Maps requires functional cookies to be enabled

Posted 2026-03-24

Recommended Jobs

Director, Innovation Consulting (Travel & Retail)

VISA

Ashburn, VA

Job Description As part of the global Visa Consulting & Analytics organization, North America Product, Experience Design and Digital (PxDD) is an innovation consulting team that helps Visa’s networ…

View Details

Posted 2026-03-09

MD (Medical Doctor);DO (Osteopathic Doctor) Anesthesiology

77 consultants

Fredericksburg, VA

Description We are currently seeking experienced MD (Medical Doctor) or DO (Osteopathic Doctor) specializing in Anesthesiology . In this role, you will play a crucial part in providing anesthesia …

View Details

Posted 2025-10-21

Advanced Practice Provider-(Reston, VA)

Ennoble Care

Reston, VA

Job Description Job Description About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Okl…

View Details

Posted 2026-03-20

Onsite Support Lead, Senior

Arlington, VA

Onsite Support Lead, Senior Position Description CGI Federal has an exciting opportunity for an Onsite Support Lead within our Intel sector advancing the national security mission through cuttin…

View Details

Posted 2025-10-01

Nurse Practitioner - Emporia, VA

Emporia, VA

We are seeking a Full-Time Nurse Practitioner or Physician Assistant interested in working with a care model that delivers exceptional results in a post-acute and long-term care facility. This…

View Details

Posted 2025-12-08

Data Scientist

Stratos Solutions

Chantilly, Loudoun County, VA

Data Scientist Target Labor Category: Junior, Intermediate, Senior Position Location: Chantilly, VA (Customer Site) Clearance Required: TS/SCI with Polygraph Position Overview Stratos Sol…

View Details

Posted 2026-02-01

Assistant Brand Manager - Entry Level

GEM

Virginia Beach, VA

Job Description Job Description We are actively seeking a motivated Assistant Brand Manager to join our Management Training Program . Our innovative firm was founded to challenge the status q…

View Details

Posted 2026-03-20

AWS Engineer - Cloud Migration and Modernization

GDIT

Falls Church, VA

Responsibilities for this Position Location: USA VA Falls Church Full Part/Time: Full time Job Req: RQ213490 Type of Requisition: Regular Clearance Level Must Currently Possess: …

View Details

Posted 2026-02-06

Maintenance Tech - 2nd Shift

FreezPak Logistics

Suffolk, VA

Join the Pak as a Maintenance Technician - 2nd Shift Location: Suffolk, VA Schedule: Full Time | Shift Days & Hours FLSA Status: Nonexempt Reports To: Maintenance Manage…

View Details

Posted 2026-03-16

Senior Software Engineer (Python) (USA/Remote)

Icf International, Inc.

Reston, VA

The Team Our Health Engineering Solutions (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident…

View Details

Posted 2026-03-10