Medical Equipment Technician
- Develop and maintain working knowledge of current HME products and services offered by the company and all
- applicable governmental regulations.
- Comply with all applicable company policies and procedures.
- Educate customers in proper use and care of respiratory and HME equipment in a home setting.
- Complete required documentation following equipment setup, delivery or pickups as required.
- Assist with customer equipment problems under emergency conditions.
- Process all orders in a timely, accurate manner.
- Promote services and products to referral sources in the community as appropriate.
- Develop basic reimbursement knowledge and completely document all information necessary to ensure
- reimbursement for all appropriate equipment, products, and services.
- Assist with implementation of quality improvement program to meet company policies.
- Maintain home oxygen systems through regularly scheduled visits to customers.
- Safely drive and maintain company vehicle.
- Perform patient assessment and re-assessment for patient care.
- Perform routine preventative maintenance and simple repairs on equipment as required in accordance with
- company policies.
- Report equipment hazards and/or product incidents as required in accordance with company policies and
- procedures.
- Develop and maintain working knowledge of current HME products and services offered by the company.
- Assume on-call responsibilities during non-business hours in accordance with company policy.
- Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE),
- infection control and hazardous materials handling.
- Maintain patient confidentiality and function within the guidelines of HIPAA.
- Completes assigned compliance training and other educational programs as required.
- Maintains compliant with AdaptHealth’s Compliance Program
- Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch
- Maintenance and Cleaning Guidelines
- Perform other related duties as assigned.
- High School Diploma or equivalency
- Entry level sales, customer service background essential
- One (1) year of Military, delivery driver with sales component or health care technician experience would be
- considered related experience and preferred.
- Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
- Valid and unrestricted driver’s license in the state of residence
- Must be able to regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
- Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving equipment and supplies.
- Subject to long periods of sitting and driving.
- Work environment may be stressful at times, as overall work activities and work levels fluctuate.
- May be exposed to unsanitary conditions in some home settings.
- May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen.
- May be exposed to high crime areas within the service community.
- Must be able to drive independently and travel as needed.
- May be exposed to angry or irate customers.
- Must be able to access the patient’s residence without assistance.
- Mental alertness to perform the essential functions of position.
- Ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
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