Sr. Telecommunications Analyst
Public Trust: None
Requisition Type: Regular
Your Impact
Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.
Job Description
How A Telecommunications Analyst Will Make An Impact:
- Performs a variety of technical tasks and provides site support.
- Modifies, moves, and installs a range of new equipment.
- Troubleshoots a variety of hardware and software problems and interconnectivity issues.
- Performs a variety of integrity testing and interviews customers to gather information about problems.
- Prepares and presents a variety of incident/performance reports to the customer and to the service delivery manager.
- Provides advice and a variety of onsite training for customer support personnel.
- May coach and review the work of less-experienced professionals.
- May serve as a team or task leader. (Not a people manager)
- Analyzes, maintains, and modifies telecommunications systems to meet operational standards.
- Monitors the operations of telecommunications systems and services of vendors.
- Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
- Plans and coordinates all moves and installation of telecommunications equipment.
- Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
- Maintains records and prepares complex reports relevant to the operation of the telecommunications systems.
What You Will Need to Succeed:
- Provides end-user training of telecommunications features and functionality.
- CompTIA Security Plus required.
- DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 3+ years of experience
Work Requirements
Years of Experience
3 + years of related experience
* may vary based on technical training, certification(s), or degree
Certification
CompTIA - Security+ - CompTIA - CompTIA
Travel Required
50-75%
Citizenship
U.S. Citizenship Required
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