Legacy Society Manager

Job Description

Job Description

Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change.

To advance our mission, we are seeking a full-time Legacy Society Manager to join the Federation’s Philanthropy team. The Legacy Society Manager for the Gift Planning team will serve as team lead and primary contact to a special group of donors who have committed to helping wildlife, people and the planet through their estate plans. The manager will provide compassionate stewardship in recognition of their commitment to the National Wildlife Federation. They will assist in leading the creative direction as it relates to Legacy Society communications working in close collaboration with the Sr. Director, Gift Planning. They will also be an integral part of a cross-functional team with Philanthropy team members to help build dynamic engagement pathways to create a meaningful and seamless donor experience when engaged with NWF.

Principal Duties (major areas of responsibility):

• Engage donors and recognize their contributions through handwritten correspondence, calls, and emails while managing the stewardship of Legacy Society members and prospects in a concentrated effort to deepen their engagement with the Federation and grow their philanthropic investments in its important work.
• Foster and collaborate to create engaging and meaningful experiences for Legacy Society members through virtual meetings, phone calls, events and other engagement efforts.
• Ensure healthy donor mobility across our teams and lines of business, including but not limited to creating and generating segmentations within, enhancing moves management or prospecting, finding opportunities for stewardship engagement, utilizing prospective dashboards, and more.
• Identify prospective Legacy Society prospects/donors, alongside membership, through additive stewardship efforts while leveraging research, personal interactions, and other engagement and insights to qualify donors for additional stewardship and cultivation opportunities.
• Collaborate and execute on a choregraphed donor visit system including identifying engaged Legacy Society members for both the individual giving and donor relations teams.
• Help implement an enhanced donor experience alongside donor relations and program staff that offers engaging events, forums for conversation, and thoughtful donor stewardship plans, which include delivery of various stewardship touchpoints, that both recognize and meet individuals where they are.
• Collaborate with the individual giving and donor relations teams to develop consistent messaging to influence and serve as a framework for stewardship practices.
• Collaborate with key staff to ensure equity and justice practices, values, and approaches are integrated into our narratives and represented as a piece of all that we do.
• Maintain constituent profiles and accurately enter demographic information, contact reports, and various moves management processes relating to donor qualification, cultivation, solicitation, and stewardship while performing CRM-related functions with consistency.
• Develop and maintain standardized reports and analysis on activities, prospective pipelines, and progress to inform leadership’s efforts to monitor and evaluate portfolio management, strategy implementation, revenue generation, engagement targets, and resource deployment.
• As needed, provide direct support to Federation senior staff and volunteer leadership in the development and implementation of strategies to cultivate, engage, solicit, and steward prospective funders and existing donors.
• Collaborate with various business units, program leads, and agency partners regularly, helping to ensure our teams are communicating and collaborating effectively.
• Perform other duties as assigned.

Qualifications:

• College degree and/or 3-5 years of previous professional experience required, ideally in a non-profit development setting.
• Desire to learn and develop a working knowledge of gift planning vehicles such as bequests and annuities.
• Interest and experience in working with elderly donors
• Exhibits a high level of self-awareness, empathy, and approachability, coupled with well-honed interpersonal skills.
• Proven ability to work independently and in a group setting that contributes to team success.
• Fosters an awareness of multiple group identities and their attendant dynamics, while seeking to deepen an understanding of the impacts of racism, anti-LGBTQ equality, sexism, and structural oppressions and their intersectionality.
• Exceptional interpersonal, written, and oral communication skills. Demonstrates a strong commitment to continuous learning, professional growth and skills enhancement, and endeavors to bring a “growth mindset” that welcomes new ideas.
• Proven ability to work well and confidently under pressure by prioritizing and managing multiple tasks and competing deadlines effectively.
• Creativity, exceptional organizational skills and attention to detail.
• Strong communication and editing skills; proven capability to draft correspondence, reports, and other written and oral communications in a clear and professional manner.
• Passion for the preservation and protection of wildlife and wild places a plus.
• Proficiency in Microsoft Office Suite required. Familiarity with CRM and other fundraising and research software preferred.
• Design software experience preferred.

Travel Requirements:

This position may also involve occasional domestic travel (up to 10 percent).

Location and Work Mode:

This position will be based in Reston, Virginia. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work hybrid to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: -Us/Careers

Physical Requirements of the Job:

Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet).

Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis.

Please Note:

This job description sets forth the job’s principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word “may,” the Essential Duties and Responsibilities described above are “essential functions” of the job, as defined by the Americans with Disabilities Act.

Compensation and Benefits:

The salary range for this position is $65,000 - $75,000, commensurate with experience.

We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America’s best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week.

We offer these supports to help manage your mental, emotional, and physical health:

• Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member – including pets), and 11 holidays
• We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family.
• Up to 16 weeks of fully paid Family and Medical Leave
• Low-cost health, dental, and vision insurance options – all outpatient mental health is covered at in-network rates
• Therapist available at no cost
• Pet insurance and discount perk program
• Annual wellbeing allowance

In addition to your salary, we offer the following supports to your personal finances:

• Retirement plan with immediate match and vesting
• Annual year end retirement contribution
• Tuition Reimbursement
• Adoption and Surrogacy assistance
• Pet adoption stipend
• Student Loan management

Applicants are invited to learn more about National Wildlife Federation’s benefits package at -Us/Careers.

Application:

Applications will be reviewed on a rolling basis. Candidates should submit a cover letter and resume. NWF is an equal opportunity employer, and all qualified applicants will receive consideration for employment with regard to any classes or characteristics protected by law.

For more information on our recruiting process, please review our Careers page: -Us/Careers

We recognize that people come with a wealth of knowledge and talent beyond just the technical requirements of a job. Your experience, which may include paid and unpaid work, including volunteer work, helps build the competencies and knowledge that translates to our openings. Whether you’re new to the field, returning to work after a gap in your employment, or are taking the next step in your career path, if you believe you could excel in this role we encourage you to apply! Diversity of experience and skills combined with passion is a key to innovation and a culture of excellence. To be eligible for this role you must be a U.S. citizen or have valid work authorization to work in the U.S.

Please let us know if you require accommodations during the application or interview process by reaching us at [email protected] or 703-438-6244.

If selected for this position, a background check will be conducted.