Back to Jobs

Customer Service Representative

Mr. Rooter of Williamsburg
Village, VA

Job Description

Job Description

Benefits:

  • Simple IRA
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Training & development
In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers homes. At Mr. Rooter, we love what we do, and we believe in it. Its not just plumbing to us, but a philosophy applied to every area of our lives. Its just the plumbing thats made us famous.

As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

Specific Responsibilities:

  • Receive incoming calls in professional and courteous manner
  • Prioritize and coordinate the scheduling of services
  • Coordinate delays in schedule with customers and service technicians
  • Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:

  • Minimum two years admin experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
Benefits: Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Posted 2026-07-04

Recommended Jobs

Dental Hygienist

Friddle Dental
Alexandria, VA

Job Description Job Description Benefits: ~401(k) matching ~ Flexible schedule ~ Paid time off ~ Wellness resources Looking for a great place to start your hygiene career? Join our…

View Details
Posted 2026-06-23

Business Office Director (Senior Living)

Discovery Village at the West End - AL
Richmond, VA

Job Description Job Description About Discovery Management Group Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, manag…

View Details
Posted 2026-06-19

UX/UI Full Stack Developer

HighPoint Global
Winchester, VA

Description Full Stack Developer * FULL TIME ONSITE!* (Washington, DC or Winchester, VA) HighPoint professionals focus on helping government agencies and companies implement their most cri…

View Details
Posted 2026-05-27

Steward - DoubleTree, Charlottesville Virginia

Hotel Equities
Charlottesville, VA

Job Description Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Dishwasher or the DoubleTree…

View Details
Posted 2026-07-03

Line Cook

The Cooking Lady Catering LLC
Poquoson, VA

Job Description Job Description Benefits: ~401(k) matching ~ Employee discounts ~ Flexible schedule Join the 185 Restaurant Family! About Us: At 185 Restaurant, located at 185 L…

View Details
Posted 2026-06-19

Senior Systems Architect FSP

Tenica and Associates
Herndon, VA

TENICA is looking to hire a Senior Systems Architect, with focus on IT Networks.  ACTIVE TS/SCI with FULL SCOPE POLY CLEARANCE REQUIRED TO BE CONSIDERED FOR THIS POSITION As IT Architect Expert, you…

View Details
Posted 2026-05-27

Project - Manager, Communications - TS/SCI w/ Poly - McLean, VA

Deloitte LLP
Virginia

Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the enterprise and to trans…

View Details
Posted 2026-06-21

Pre Construction Manager

CloudHQ LLC
Ashburn, VA

Job Description Job Description Description: Who We Are: Our purpose at CloudHQ is to provide flexible, efficient, and resilient data center solutions to businesses of all sizes. Our growing …

View Details
Posted 2026-06-26

Landscape Account Manager

J & J Landscape Management, Inc.
Lorton, VA

Residential Landscape Account Manager Join a respected, well-established company where quality work and long-term team members set us apart. J&J Landscape Management has been serving homeowners ac…

View Details
Posted 2026-05-31

Mid to Senior Engineering Services Software Engineer

Allocor Tech
Crozet, VA

Job Description Job Description Salary: Role Summary As an Embedded Firmware Engineer within Engineering Services, you are the bridge between high-level flight logic and physical hardware e…

View Details
Posted 2026-05-17