Vice President of Operations

Job Description

Job Description

Vice President of Operations

Position Overview

The Vice President of Operations is responsible for providing strategic and operational leadership for an assigned portfolio of hotels. This role is accountable for driving results in revenue performance, market share, guest satisfaction, associate engagement, and net operating income while ensuring brand standards and operational excellence are consistently achieved.

The Vice President of Operations will serve as a key liaison between Newport Hospitality Group and hotel ownership, fostering strong, transparent partnerships and ensuring alignment between ownership objectives and operational execution.

The ideal candidate is a resultsdriven hospitality leader with a demonstrated ability to lead multiproperty operations, develop highperforming leadership teams, and execute strategies that deliver sustainable financial and service outcomes.

Key Responsibilities

• Provide executive oversight and strategic direction for an assigned group of hotels
• Develop and implement regional operating strategies to drive revenue growth, profitability, and market share
• Create, maintain, and foster strong, collaborative partnerships with hotel owners, serving as a trusted operational advisor and primary point of contact
• Communicate financial performance, operational results, and strategic initiatives clearly and consistently to ownership groups
• Partner with General Managers and Directors of Sales to improve operational efficiency and financial performance
• Monitor key performance indicators, budgets, forecasts, and operating metrics to evaluate results and identify opportunities
• Recruit, interview, hire, train, and develop General Managers and Directors of Sales
• Lead, coach, and mentor senior property leadership to foster accountability, engagement, and service excellence
• Ensure compliance with brand standards, company policies, and all applicable regulatory requirements
• Serve as a visible leader in the field, with travel required approximately 75% of the time, including regular visits to each assigned hotel

Qualifications & Requirements

• Bachelor’s degree in Hotel & Restaurant Management, Business, Marketing, or a related field (preferred)
• Minimum of 5+ years of progressive hotel management experience, including multiproperty leadership responsibility
• Fullservice hotel experience is required
• Proven expertise in financial management, budgeting, forecasting, and operational analysis
• Demonstrated ability to build strong owner relationships and manage stakeholder expectations
• Strong leadership, strategic planning, and team development capabilities
• Excellent communication, interpersonal, and organizational skills
• Ability to effectively lead in a fastpaced, performancedriven environment

Benefits

• Comprehensive insurance benefits (medical, dental, vision, and more)
• Paid time off, including vacation, sick leave, and holidays
• 401(k) retirement plan
• DailyPay – access earned wages when needed
• Team member hotel discounts for personal travel

Additional Information

Duties and responsibilities may evolve to meet business needs. All offers of employment are contingent upon successful completion of background checks. Team members are expected to comply with all Newport Hospitality Group policies as outlined in the Associate Handbook.

Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.