Customer Care Representative

The Wyant Group
Charlottesville, VA

Job Description

Job Description

Be on the frontline of helping others.

Do you enjoy working with people and making meaningful connections? Make a difference with The Wyant Group in your community today!

Responsibilities

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, elgibility, coverages, policy changes, transfers, claim submissions, and billing clarification

  • Use a customer-focused, needs-based review process to educate customers about insurance options

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

Qualifications

  • Ability to resolve complex customer issues

  • Excellent communication skills - written, verbal, and listening

  • Pride in getting work done accurately and timely

  • People-oriented

  • Ability to work in a team environment

  • Ability to multi-task

  • Property and Casualty license (must be able to obtain)

  • Life and Health license (must be able to obtain)

Salary + Benefits

Salary: $45,000 - $60,000

Commissions: $$5,000-$15,000

Opportunity for advancement within the office

Benefits

  • Major Medical

  • Dental/Vision

  • 401k

  • Tuition Reimbursement

  • Paid Vacation

  • Paid Holidays

Company Description

We strive to be our best in every customer interaction. Our commitment to our people and our values carries our agency to new heights each and every year.

Company Description

We strive to be our best in every customer interaction. Our commitment to our people and our values carries our agency to new heights each and every year.

Posted 2025-11-08

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