Customer Service Representative - Entry Level - Immediate Hire

We are a fast-growing event marketing and fundraising firm seeking motivated Entry-Level Customer Service Representatives to join our team immediately . This role is ideal for individuals who enjoy face-to-face interaction, providing outstanding customer service, and supporting nonprofit organizations through live events and community outreach .

Position Overview

As an Entry-Level Customer Service Representative, you will help run live promotional events , engage with the public, and support nonprofit partners by increasing awareness and donor participation. You will greet attendees, answer questions, provide program information, and help create an engaging on-site experience.

Key Responsibilities

• Deliver friendly, energetic in-person customer service at events

• Represent nonprofit and charity clients during community outreach initiatives

• Assist with event setup, on-site coordination, and breakdown

• Provide accurate program information and help guide attendees

• Build rapport with the public to encourage participation and support fundraising goals

• Maintain a professional, enthusiastic presence at every event

• Work closely with the event team to ensure smooth operations

• Track simple attendee interactions for training and quality improvement

Qualifications

• Strong communication and people skills

• Positive, outgoing, and customer-focused

• Comfortable working in fast-paced event environments

• Reliable, self-motivated, and eager to learn

• No experience required — paid training provided

• Must be available to start immediately

What We Offer

• Immediate hire + fast onboarding

• Paid, hands-on training in event marketing, customer service, and nonprofit fundraising

• Full benefits plan (health, dental, vision, and more)

• Advancement opportunities for top performers

• Supportive, team-oriented work culture

• In-person experience at community events, pop-ups, and fundraising campaigns

• Meaningful work representing nonprofit and charity partners