25-1058: User Experience (UX) Analyst- Hybrid

User Experience (UX) Analyst

Job ID#: 25-1058

Clearance: Active Top Secret with SCI

Who We Are :
Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we’ve served as trusted advisors supporting our client base within the commercial, federal, and state and local markets.

What We Do :
At our very core, we’re a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions.

What You’ll Do :
Navitas is seeking an experienced User Experience (UX) Analyst to join our agile development team in support of AI/ML solution delivery. The ideal candidate will possess deep expertise in usability research, prototyping, and user behavior analytics, contributing to the design and development of intuitive, data-driven capabilities that meet mission-critical needs.
Responsibilities will include but are not limited to:

• Serve as a UX subject matter expert within agile development teams.

• Translate user research findings into actionable interface requirements and optimized workflows.

• Rapidly iterate design concepts through wireframes, storyboards, and mockups to support AI/ML capabilities.

• Create hybrid wireframes/visual designs, flow diagrams, and clickable prototypes to guide user-centered design.

• Develop fast, practical mock-ups that enable timely product evolution.

• Design and validate usability improvements using qualitative and quantitative data, including A/B testing and user metrics.

• Monitor and report on key UX performance indicators using user behavior tools and dashboard visualizations.

• Support technical teams by identifying user-centric design opportunities for AI/ML integration.

• Engage end users to build detailed user stories and identify functional requirements.

• Facilitate iterative design feedback loops through interviews, usability tests, and surveys.

• Work closely with mission owners and technical teams to define goals, success metrics, and workflows for UX improvement.

• Design and advocate for UX enhancements that align with real-world user needs, behaviors, and mission outcomes.

What You’ll Need :

• Bachelor’s degree with 7–10 years of relevant experience, or Master’s degree with 5+ years of experience.

• Proven experience with usability testing: preparing test plans, creating wireframes, conducting sessions, analyzing data, and presenting findings.

• Strong background in creating wireframes, prototypes, user task flows, and other UX documentation to support development.

• Prior experience in conducting user interviews and contextual inquiries to understand user behavior and environment.

• Experience using user tracking tools such as Matomo.

• Experience with visualizing user data and behavior using Qlik and/or Tableau.

• Strong oral and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders.

Set Yourself Apart With :

• Usability or UX certification (e.g., Certified Usability Analyst - CUA).

Equal Employer/Veterans/Disabled

Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources.

Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navitas.