IT Desktop Support Technician - Onsite Role

Job Description

Job Description

This is a direct banking client requirement !

"Work sponsorship is not available for this position. Applicants must be a United States citizen, Green card holder or EAD Green Cards at the direction of our client".

Reach Shaily Sharma || 908-487-4334

Email : shaily(at)zilliontechnologies(dot)com

Desktop Support Technician

Location : 100 % Onsite role - Vienna, VA

Duration : Long term ongoing with no date

Compensation*

Rate : $28.00/hr to $30.00/hr on W2

*This is the targeted compensation range for this role per hour. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location.

Benefits

We offer a comprehensive benefits package including medical, dental, vision, and disability insurance; 401(k)

Interpersonal/Communication:

• Excellent communication skills

• Excellent customer service skills

• Professional presence and maturity

• Detail-oriented

• Ability to work well with other team members

• Comfortable and adaptable in a fast-paced environment

• Ability to follow and adhere to standard operating procedures

Technical Knowledge/Skills:

• Ability to diagnose and resolve hardware and software issues for end users

• Basic networking knowledge (IP, DNS)

• Basic cybersecurity knowledge (MFA, phishing)

• Ticketing system experience (ServiceNow)

Experience:

• Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints

• Experience with troubleshooting issues on Microsoft Windows 11 operating systems

• Experience with Microsoft M365 productivity software (including, but not limited to: Outlook, OneDrive, and Teams)

Nice to have:

• CompTIA A+ Certification

• Microsoft 365 Certified: Fundamentals Certification

• Experience using ConnectWise Remote Support Software

• Experience using CyberArk Workforce Password Management Software

• Experience troubleshooting Citrix VDIs

Please send qualified resumes directly to : shaily(at)zilliontechnologies(dot)com // 9084874334

Thanks,

Shaily Sharma

Zillion Technologies Inc.

Asst. Director - Talent Acquisition

9084874334

Email: shaily(at)zilliontechnologies(dot)com // 9084874334

"We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law."

Company Description

Zillion Technologies is a global leader in business consulting and technology solutions that combine onsite and offsite engineers/resources with the cost, scale and quality advantages of offshore operations.

Our expertise spans industries from providing healthcare information systems to developing E-Remit software. Zillion is capable of providing consultation for clients worldwide and acquiring software licenses for Microsoft, Dell and Oracle products which are our strategic partners. Zillion provides prompt, hassle-free services across countries, continents and time zones, where quality is not an addendum but the very foundation of our solutions.

Zillion delivers expertise which is changing the way the people live, the way the people work and the way the world participates in commerce.

Company Description

Zillion Technologies is a global leader in business consulting and technology solutions that combine onsite and offsite engineers/resources with the cost, scale and quality advantages of offshore operations. \r\n\r\nOur expertise spans industries from providing healthcare information systems to developing E-Remit software. Zillion is capable of providing consultation for clients worldwide and acquiring software licenses for Microsoft, Dell and Oracle products which are our strategic partners. Zillion provides prompt, hassle-free services across countries, continents and time zones, where quality is not an addendum but the very foundation of our solutions. \r\n\r\nZillion delivers expertise which is changing the way the people live, the way the people work and the way the world participates in commerce.