Business Analyst - Project Management

Position: Business Analyst - Project Management
Location: Reston, Virginia
Duration: Contract
Job ID: 169512

Job Overview:
We are seeking a highly analytical and detail-oriented Business Analyst with expertise in Project Management to join our team. This role focuses on mortgage servicing operations, regulatory compliance, and business rule definition. The ideal candidate will work closely with stakeholders to define and enhance servicing workflows, ensuring the platform meets evolving industry standards and customer expectations.

Responsibilities:

• Analyze and document current-state mortgage servicing processes and identify opportunities for improvement.
• Define and maintain detailed business rules and logic to support servicing operations and compliance.
• Interpret and apply servicing guidelines from agencies such as Fannie Mae, Freddie Mac, FHA, VA, and USDA.
• Collaborate with product managers, developers, and servicing teams to translate business needs into functional requirements and user stories.
• Conduct gap analyses and impact assessments for regulatory and policy changes.
• Support UAT and validate that product enhancements meet business and regulatory requirements.
• Monitor product performance and user feedback to drive continuous improvement.

Qualifications:

• Bachelor’s degree in Business, Finance, Computer Science, or a related field.
• 2+ years of experience in mortgage servicing, product analysis, or a related role.
• Strong understanding of mortgage servicing guidelines (e.g., GSE, FHA, VA) and regulatory requirements.
• Experience defining and managing business rules in servicing systems or platforms.
• Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and product management tools (e.g., Jira, Confluence).
• Excellent communication, problem-solving, and organizational skills.

Preferred Qualifications:

• Experience with servicing platforms such as Black Knight MSP, Sagent, or LoanServ.
• Familiarity with Agile/Scrum methodologies.
• Product management or business analysis certification (e.g., CSPO).

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $55 - $60

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at [email protected]

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