Senior Associate, HR Delivery

Senior Associate HR Delivery

Capital Ones Career Transition Support Center (CTSC) Team is seeking a Senior Associate to lead data and process excellence across reduction in force (RIF) events outplacement services and severance processing and operations.

They must have the ability to leverage problem solving and communication skills to create a seamless experience for associates exiting the organization ensure compliance with legal obligations and manage risk through accurate data management and well-managed process execution.

Initial projects will involve establishing Business As Usual (BAU) data for the Lines of Businesses/Business Areas concerning Reduction in Force (RIF) and outplacement events. The associate will provide data inputs to our outplacement vendors and eHR partner groups and will monitor metrics to identify areas requiring process improvements within the team.

Roles and Responsibilities

• Data collection analysis reporting and process improvements

• Project or process coordination and activity monitoring / auditing

• Partner with outplacement vendors to ensure data accuracy

• Other miscellaneous - deck writing communications answering stakeholder questions regarding our processes or systems etc.

• Create monthly business reviews and regular client reporting

• Leverage HR data systems such as Workday Salesforce and People Data Hub to support the CTSC

• Interacting with partner groups stakeholders and HRBPs to keep all informed well-managed and consistent in their processes

Basic Qualifications

• High School Diploma GED or equivalent certification

• At least 2 years of experience with Excel and developing data-based stories in PowerPoint or Slides

• At least 1 year of experience in Human Resources

• At least 1 year of experience in Project Management or at least 1 year of experience in Process Management

Preferred Qualifications

• Bachelors Degree

• Professional Human Resources Certification or Project Management Professional Certification

• 2 years of experience in Human Resources

• 2years of experience in Project or Process Management

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean VA: $86300 - $98400 for Sr. HR Associate

Richmond VA: $78400 - $89500 for Sr. HR Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE including disability/vet) committed to non-discrimination in compliance with applicable federal state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law; San Francisco California Police Code Article 49 Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Required Experience:

Senior IC