Senior Maintenance Manager

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Community Operations

• Responds to all building emergencies


• Reviews, reads, notates and initializes Daily Log and Maintenance Log to document and learn about pertinent information and any resident’s physical and behavioral changes; responds in a timely manner to requests and concerns from residents, family members and team members


• Maintains all painted surfaces and flooring throughout the community


• Prepares the room(s) for new residents and assists with move-ins and move-outs


• Periodically inspects the building façade for damage and needed repairs


• Maintains the grounds by collecting trash, sweeping the dumpster areas and cleaning first impression areas


• Performs all tasks outlined in the Facility Management Maintenance Manual

Safety and Risk Management

• Partners with leadership team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies


• Ensures the following procedures and practices are enforced as needed: Personal Protective Equipment (PPE), fire extinguishers, MSDS (Material Safety Data Sheets), Lockout Tagout procedures


• Ensures any cords, carts, equipment and other hazards are kept out of the way at all times


• Maintains equipment and supplies to avoid waste, damage to areas and equipment and to prevent accidents


• Complies with all infection control techniques, procedures and policies


• Responds to all building emergencies

Mechanical Systems

• Maintains the HVAC system to ensure proper air quality and comfortable temperatures throughout the community


• Tests, schedules inspections and maintains proper documentation on the fire protection systems


• Conducts fire and disaster drills following the appropriate policy and procedure guidelines


• Tests low voltage systems as required


• Maintains the interior and exterior lighting


• Maintains the plumbing system which includes monitoring and adjusting the resident accessible domestic hot water system to ensure code compliance


• Maintains the alarm systems for the community


• Performs preventative maintenance tasks as assigned

Administration

• Maintains a declining balance budget sheet


• Maintains an accurate vendor / contractor telephone list with contact names and emergency telephone numbers


• Orders equipment and supplies in compliance with Purchasing Department standards


• Ensures log books are in compliance per federal, state and Sunrise standards (temperature log, fire extinguisher log, cleaning log, bio-hazard removal log)


• Partners with Government/Agency authorized personnel

Team Member Training

• Trains team members on the following:


• Location and operation of all utility shut-off devices


• Emergency response protocols


• Housekeeping procedures


• Laundry procedures


• Safe chemical handling and usage


• Maintains a declining balance budget sheet

Financial Management

• Assists in the presentation and value of Sunrise’s products and services for our residents, families and team members and targeted referral sources
• Assists the executive director in completing the annual community budget


• Understands and manages the department budget to include labor and other expenses and its impact on the community’s bottom line


• Reviews monthly financial statements and implements plans of action around deficiencies


• Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls


• Coordinates with the community team to achieve maximum staff economies and cross training when applicable


• Understands the internal cost associated with all Sunrise resident care programs

Training, Leadership & Team Member Development

• Overall management of the department, including but not limited to: recruiting, hiring, training, coaching and disciplining


• Partners in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe


• Develops a working knowledge of state regulations and ensures compliance through supervising and coaching team members


• Achieves the Team Member Engagement goals and actively leads in the Engagement Improvement Planning sessions


• Completes team member staffing and scheduling according to operational and budgetary guidelines


• Daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid


• Conducts timely performance appraisals with meaningful conversations


• Holds team accountable and corrects actions when necessary and documents


• Attends regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, Quality Improvement, and others as directed by the Executive Director


• Keeps abreast of professional developments in the field by reading, attending conferences and training sessions

Other

• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.


• Perform other duties as assigned.

Core Competencies

• Adaptability


• Building Customer Loyalty


• Building Strategic Working Relationships


• Building Trust


• Communication


• Decision Making


• Driving for Results


• Leading through Vision and Values


• Managing Conflict


• Planning and Organizing


• Presentation and Training Delivery


• Quality Orientation


• Stress Tolerance


• Technical / Professional Knowledge

Experience and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

• Demonstrates a high proficiency and understanding of systems such as HVAC, plumbing, electrical, mechanical, and code compliance


• Experience preferred in maintaining water source heat pumps, as applicable


• Possess an understanding of OSHA and life safety regulations


• Supervisory and management experience to include recruiting staff, coaching, performance management, responsibility of daily department operations


• Ability to handle multiple priorities


• Ability to delegate assignments to the appropriate individuals based on their skills, roles and interests


• Possess written and verbal skills for effective communication and the ability to facilitate small group presentations and trainings


• Competent in organizational, time management skills
• Demonstrates good judgment, problem solving and decision making skills


• Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications


• Able to travel within a geographic area and on special projects for Sunrise


• As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance


• Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times.