Patient Service Representative
Job Description
Job Description
We are looking for a dedicated and personable Patient Service Representative to join our healthcare team in Roanoke, Virginia. In this role, you will be instrumental in delivering excellent service to patients and visitors while supporting administrative operations in a dynamic and fast-paced environment. This is a Contract to permanent position, offering an opportunity to grow within the healthcare industry.
Responsibilities:
• Welcome patients and visitors warmly, creating a positive and detail-oriented atmosphere.
• Accurately register patients, verify insurance details, and update medical records as necessary.
• Manage scheduling, confirmations, and patient follow-up appointments to ensure seamless operations.
• Collaborate effectively with clinical and administrative teams to optimize patient flow.
• Uphold strict confidentiality of patient information in accordance with healthcare regulations and organizational policies.
• Address patient concerns with empathy and escalate issues to the appropriate team when needed.
• Previous experience in patient scheduling, registration, or customer service within a healthcare setting.
• Strong interpersonal skills with the ability to provide compassionate and detail-oriented service.
• Familiarity with medical recordkeeping and insurance verification processes.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Knowledge of call center operations and phone-based customer service.
• Commitment to maintaining patient confidentiality and adhering to healthcare compliance standards
Recommended Jobs
ACT Case Coordinator (4239)
Job Description Job Description RESPONSIBILITIES Provides assessment, linkage, counseling, and advocacy services to seriously mentally ill adults, in vivo at a level of intensity necessary to …
FinOps/AWS Cost Operations Associate
Program Overview The program is an IDIQ contract for an AWS-based cloud hosting system. Currently, Peraton is supporting the Cloud Security, IoT, and AIML use cases for the environment in a hybrid…
Ironworker Foreman
To plan, organize, supervise and perform per the Ironworker job description below. Regularly supervise a crew of 4-6 ironworkers and helpers in industrial environments. Supervision Tasks: Revi…
Generator Technician
Are you a highly skilled generator service technician or generator diesel mechanic looking for a career with a long-standing, growing company? Are you equally skilled in mechanical and electrical ins…
Sales Executive
Job Description Job Description Sales opening with a growing digital marketing & advertising agency This Jobot Job is hosted by: Melanie Courtney Are you a fit? Easy Apply now by clicking t…
GIS Software Developer (TS/SCI)
Enhance Geospatial Intelligence for Operational Superiority As a GIS Software Developer supporting the Marine Corps Intelligence Activity (MCIA) in Quantico, VA, you’ll play a pivotal role in ad…
Remote Office Administrative Assistant (Entry-Level)
Remote Administrative Assistant (Entry-Level) – Richmond, VA Part-Time or Full-Time | Flexible Schedule | Work From Home Position Overview Top Level Promotions is hiring detail-or…
Information System Security Specialist II
Watershed Security, is a Veteran Owned Small Business with over 20 years’ Cybersecurity and Government Contracting experiencing. Watershed is looking for a Intel Security Specialist to support the …
Photogrammetrist
Program Overview Peraton is prime contractor for an IC customer on a program which includes support to a Test Center mission, test tool automation & development, and image quality services. A…
Network Operations Center Intern (NOC)
Job Description Job Description Position Title: Network Operations Center Intern Location: Los Angeles, CA General Description: China Telecom Americas is advancing transpacific enterpri…