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Sr Scrum Master

Liberty Mutual Insurance
Portsmouth, VA
Description

We’re hiring a Senior Scrum Master to help deliver several flagship initiatives and support our high-performance engineering culture. In this role, you will be a servant leader who elevates team performance and Agile maturity while building trust, transparency, and high collaboration across product, engineering, and business stakeholders.

Key focus is using data, insights, and modern AI-enabled tooling to drive continuous improvement—tracking delivery health and performance KPIs, translating insights into actions, and helping teams continuously improve how they deliver value to our customers.

Responsibilities

  • Guide our agile delivery model and practices to optimize outcomes across program or value stream
  • Drive program & portfolio level, data-driven continuous improvement through focused qualitative and quantitative retrospection leveraging
  • Champion the use of AI-driven tooling for better insights, efficiency and experience
  • Pinpoints opportunities to drive high performing engineering practices to deliver better outcomes.
  • Ensures proper transparency and visibility into dependencies and risks
  • Acts as coach, mentor and trusted advisor for leaders, team members and partners to improve both their own and other’s knowledge and skills; Shares best practices across the organization
  • Develops & delivers training on a variety of Lean-Agile frameworks/scaling methods
  • Acts as a go-to person to facilitate events, ceremonies and discussions
  • Surfaces & works with key stakeholders to address anti-patterns that impede organizational agility
  • Creates & contributes to Agile communities to support continuous learning & foster a Lean-Agile mindset at Liberty Mutual

Qualifications

  • Bachelor`s degree in a relevant field (business, computer science, humanities, etc
  • Minimum of 6 years of IT and program management and experience working in an Agile team, including coaching on Lean-Agile approaches; Minimum of 8 years in a leadership position, or an equivalent combination of education and work experience
  • Knowledge/training equivalent to at least one advanced certification from a reputable Lean/agile organization preferred, not required (SPS, SAFe SPC, SAFe SM, IC Agile Professional Agile Team Facilitation (ICP-ATF), IC Agile Professional Agile Coaching (ICP-ACC))
  • Requires excellent communication, interpersonal, organizational and team building skills, and business judgement
  • In-depth knowledge of business functions and extensive understanding of business operations, strategies and objectives
  • Ability to effectively apply scaling frameworks and methodologies

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in

every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive

benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco
Posted 2026-01-21

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