Licensed Insurance Customer Service
Job Description
Job Description
Licensed Customer Service Representative – Insurance CSR – State Farm Agent Team Member
Location: Midlothian, VA | Pay: $20–$22/hr (~$40,000–$45,000/year)
Licenses required: Property & Casualty AND Life & Health. Only licensed candidates will be considered.
Join a growing State Farm independent agent office as a Licensed Customer Service Representative (Insurance CSR) . If you enjoy helping people, providing exceptional customer service, and want a career in insurance, this is the role for you.
Key Responsibilities:
- Answer customer questions about policies, coverage, billing, and claims
- Build strong relationships through follow-up and guidance
- Conduct needs-based policy reviews to ensure proper coverage
- Support daily operations and assist the Agent and team
- Stay current on licensing, products, and insurance updates
Requirements:
- Active Property & Casualty license
- Active Life & Health license
- Strong communication and organizational skills
- Customer-focused, detail-oriented, and professional
- Comfortable using computers and office systems
Benefits:
- Competitive pay: $20–$22/hr
- Paid vacation and sick/personal time
- Growth opportunities and professional development
- Supportive team environment with long-term career potential
Why Apply:
Make a real difference helping clients protect what matters most while growing your career in a stable, friendly, and professional environment.
How to Apply:
Submit your resume today. Only licensed applicants will be considered.
This position is with a State Farm independent agent, not State Farm Insurance Companies. Employees must meet all licensing and training requirements.
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