Concierge (Administrative Receptionist)

: Job Details

Level

Entry

Job Location

Atlantic Shores Retirement Community - Virginia Beach, VA

Position Type

Full Time

Salary Range

$16.00 - $19.20 Hourly

Job Category

Admin - Clerical About Atlantic Shores

Join our dynamic Administrative Services team! You can make a difference and provide our residents with positive assistance while making a wonderful first impression.We are searching for additional team members who appreciate a cooperative leadership style and a commitment to excellence.

Our ideal team member brings a mindset for service, teamwork, and a strong desire to learn and perform the right actions for the situation. They have a resident centered care focus and are comfortable working with a diverse group of coworkers. A willingness to learn and make a conscious choice to be positive daily is a must.

This is a Full-time opportunity. Earn a competitive hourly rate between $16 and $19.20 based on years of experience.

Additional compensation includes:

• Generous PTO beginning with a maximum of 104 hours annually for full-time employees
• 1.5x Holiday Pay
• 1.5x Overtime Pay for every hour worked over 40 hours per week
• Referral Bonus for new employee referrals that join our team
• Star Employee Recognition Program including monetary awards
• Full-time Benefits: Medical, Dental, Vision, Life, STD/LTD, Supplemental: Accident/Cancer/Critical Illness, Legal Resources, and Identity Theft
• 401k with company match
• Tuition reimbursement: up to $5,250 annually for qualifying coursework
• Educational Partnership Discounts: South University, ECPI, Regent University, St. Leo University, and Colorado Christian University

Position Summary: The Concierge (Administrative Receptionist) works in accordance with established policies and procedures and/or specific instructions from the supervisor. This position is responsible for answering and transferring all calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests, and vendors, as well as performing a variety of clerical duties. This position reports to the Director of Administrative Services.

Education and/or Experience: Less than high school education; or up to one-year related experience or training; or equivalent combination of education and experience. Previous experience as a receptionist is preferred, but not required. Intermediate computer skills with Microsoft software required.

• Ability to act in a resident's best interest and make responsible choices and decisions.
• Ability to be a professional first impression with extraordinary people skills and a warm smile.
• Ability to handle multiple priorities in a timely manner.
• Excellent communication skills (both written and verbal), in person, electronically, and over the phone.
• Organization and time-management skills.
• Demonstrated proficiency in basic computer skills (Microsoft Office: Teams, Outlook, and Excel) and the ability to learn new applications.

Concierge (Administrative Receptionist)

Our vision at Atlantic Shores is "To be a neighborhood where people want to live and work." Located in Virginia Beach, we are an award-winning continuing care retirement community serving ages 55 and up. We live our mission of being a welcoming neighborhood promoting active lifestyles in a community which ensures freedom, dignity, wellness, independence and security for all residents and staff.

Our Core Values include:

• Service to others
• Culture of Trust/Honesty
• Leadership to Grow
• Loyalty

Why choose us? For a rewarding opportunity.

We are looking for people who have a heart full of compassion, people who are warm and kind. Here at Atlantic Shores, you will have the opportunity to make a wonderful difference in someone's life every day. Employment with Atlantic Shores comes with great benefits - with the flexibility to choose the health and welfare plans to best meet your needs.

Hospitality Promises

Atlantic Shores Cooperative Association fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

• We greet you warmly, by name and with a smile.

• We treat everyone with courteous respect.

• We strive to anticipate your needs and act accordingly.

• We listen and respond enthusiastically in a timely manner.

• We hold ourselves and one another accountable.

• We make you feel important.

• We embrace and value our differences.

• We ask, “Is there anything else I can do for you?”

• We maintain high levels of professionalism, both in conduct and appearance, at all times.

• We pay attention to details.

Wellness Focus

Atlantic Shores Cooperative Association employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents' wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.