Loss Prevention Investigator
Job Description
Job Description
A Loss Prevention (LP) Investigator investigates, prevents, and reduces, internal and external inventory theft, fraud, and security breaches in retail or corporate environments. They utilize surveillance (CCTV or plainclothes), conduct undercover investigations, audit procedures, and apprehend shoplifters to minimize financial losses.
O*NET OnLine +3
Key Responsibilities
- Surveillance & Detection: Monitor sales floors and CCTV for suspicious behavior, concealing merchandise, or fraudulent activity.
- Apprehension & Investigation: Apprehend suspects in accordance with company policies and local laws.
- Reporting:
Document all incidents, investigations, and apprehensions with detailed, accurate reports.
- Asset Protection: Conduct store audits, check physical security systems (locks, alarms, cameras), and monitor high-risk areas like loading docks.
- Safety Compliance: Identify and report safety hazards to ensure a safe shopping environment.
- Collaboration: Work with law enforcement for criminal prosecution and cooperate with management on internal theft cases.
O*NET OnLine +7
Required Skills & Qualifications
- Experience: Previous experience in retail, security, law enforcement, or loss prevention is often required.
- Skills: Strong observation skills, proficiency in surveillance techniques, and good written/verbal communication.
- Education: High school diploma or GED required; associate or bachelor’s degree in criminal justice is preferred.
- Licensing: Some states/regions require a security license
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