Sales Manager (Mainline)

Job Description

Job Description

Join the Vacatia Team

Vacatia is seeking a driven and experienced Sales Manager to lead revenue growth and inspire a high-performing sales team in our dynamic timeshare sales environment. This role is ideal for a motivated sales leader who thrives on coaching teams, closing deals, and delivering exceptional customer experiences.

As a Sales Manager, you will play a critical role in Vacatia’s continued growth by driving sales performance, developing talent, and ensuring a professional, transparent, and customer-focused sales process.

What You’ll Do

Drive Sales Performance

• Conduct morning and afternoon tours with prospective customers to sell timeshare products
• Structure affordable purchase solutions that help customers make informed buying decisions
• Approve pricing, structure deals, and ensure financial accuracy of transactions
• Monitor sales performance and implement strategies to maximize revenue generation

Lead & Develop a High-Performing Team

• Coach, mentor, and motivate Sales Representatives to exceed performance goals
• Conduct regular performance check-ins and provide actionable feedback
• Lead daily sales meetings focused on goals, strategy, and motivation
• Foster a collaborative, accountable, and results-oriented culture

Ensure Operational Excellence

• Monitor inventory and financial sales data to optimize efficiency
• Verify customer documentation, payments, and identification
• Ensure compliance with licensing requirements and company policies
• Partner closely with administrative teams to ensure accurate transaction processing

Deliver Exceptional Customer Experiences

• Address customer concerns and resolve objections professionally
• Ensure a seamless and positive sales experience from presentation through closing
• Model integrity, transparency, and a customer-first approach

Support Recruitment & Talent Growth

• Collaborate with HR and Talent Acquisition on hiring initiatives
• Assist with onboarding and continuous training efforts
• Develop team capabilities through ongoing coaching and mentorship

Qualifications

• High School Diploma or equivalent required; additional education preferred
• A minimum of two (2) years of proven success in the timeshare or vacation ownership industry, having performed at the Mainline Sales Representative level or above
• Strong financial aptitude, including basic loan calculations and deal structuring
• Excellent communication, negotiation, and interpersonal skills
• Proven leadership ability with strong organizational and motivational skills
• Customer-focused mindset with a positive, results-driven attitude
• Ability to work weekends, holidays, and extended hours as needed

Physical Requirements

• Primarily sedentary office work with occasional standing and walking
• Ability to work at a computer for extended periods
• Ability to lift or move items up to 15 pounds occasionally
• Conduct uninterrupted resort tours lasting approximately three hours each
• Ability to stand, walk, bend, kneel, reach, push, and pull as needed

Why Join Vacatia?

At Vacatia, we believe in creating exceptional experiences for both our customers and our employees. We foster a culture of accountability, collaboration, and growth where high performers can thrive and build rewarding careers.

Vacatia, Inc. is an Equal Opportunity Employer M/F/D/V and values diversity in the workplace.