Product Manager

Job Description

Job Description

Our client is seeking a strategic and analytical Product Manager to lead the vision and roadmap for customer experiences on Membership and Deposit Products. In this role, you'll shape long-term product strategy grounded in deep member insights and market trends. You'll work closely with Analysts to leverage both quantitative and qualitative data, and partner with Marketing to ensure alignment between product direction and member engagement strategies. This is a high-impact opportunity for a forward-thinking leader who can translate data into vision, and vision into strategy—helping deliver meaningful value to the members our client proudly serves.

You'll partner with cross-functional teams to identify opportunities, refine business outcomes, build new capabilities, and drive product roadmap for members. You'll define product features and explain why they're needed, serving as a liaison between key business stakeholders and technology teams to define, develop, communicate, and execute strategic plans for introducing new product initiatives. You'll own and drive recommendations for the roadmap and refine and prioritize product backlog based on business objectives, member research, competitive dynamics, and data analytics.

• Define and support product initiatives that help build desirable, feasible, and sustainable products/services that meet member and internal customer needs with minimal oversight
• Develop a deep understanding of the division's business objectives, risk tolerance, and member needs to proactively identify needs, problems, and solutions based on analyses
• Support the end-to-end product development life cycle including ideation, product definition, build/prototyping, design, validation, and delivery
• Lead, without formal authority, assigned product features (new or existing) from ideation to enhancements to post-delivery maintenance
• Ensure Portfolio, Program, & Team layers are aligned on outcomes that deliver tangible business value and bridge big picture understanding and tactical needs
• Serve as content authority of the program backlog, accountable for feature creation, feature acceptance, prioritization, delivery plans, and overall management
• Explore the market, conducting market research on product features to understand end-to-end the current and future member needs
• Define, own, and communicate the product functions, vision, and roadmap while supporting the architectural runway
• Solve moderate to complex project-related problems
• Focus on the agile methodology of delivery by scoping iterative releases, collaborating with and influencing stakeholders to meet business goals
• Act as the voice of the internal team member and advocate for the needs of those stakeholders on their behalf
• Build partnerships and alliances, and manage relationships with partners to drive forward implementation on all fronts to develop innovative products and services
• Enable decision making for leaders around product features through clear and concise communication
• Develop and implement change management strategies and plans for product features
• Develop unprompted new ideas, initiatives, and recommendations that drive continuous improvement
• Serve as a business subject matter expert regarding product functions and how they relate to other products and services

• Collaborative attitude and ability to work with technology and business partners to ensure efficient and effective delivery
• Quick learner with an analytical and flexible thinking style
• Strong multi-tasking abilities and capability to meet deadlines
• Excellent communication skills (written and oral) and ability to work effectively on cross-functional teams
• Comfort with big, undefined problems and the capability to break down problems to find solutions
• Experience working in an agile environment
• Strong data sense, combined with analytical skills to help make informed recommendations
• Aptitude and curiosity for learning how technical process flows work
• 2+ years of experience in product management or related roles
• Knowledge of the financial services environment and our client's operations, policies, and procedures
• Master's Degree in Business, Management, Computer Science, Information Systems, or a related field, or the equivalent combination of experience, education, and training

CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.