Principal Associate, HR Business Partner - Retail Bank

Overview

Principal Associate, HR Business Partner - Retail Bank

Are you a strategic HR professional who thrives on driving organizational effectiveness and helping leaders navigate complex business challenges? At Capital One, our HR Business Partners are high-valued, strategic thought partners integrated into the fabric of the business.

As a Principal Associate (PA), HRBP within C&O, specifically the Retail Bank, you will be a key advisor to Senior Directors and their leadership teams . You will play a pivotal role in shaping talent strategy, driving culture, and ensuring our Branch organizations are positioned for long-term success. This role is designed for a consultant who can connect the dots between business goals and people solutions, leveraging a deep network of HR specialists to drive results at scale.

Core Focus & Responsibilities

• Strategic Business Advisory: Serve as a primary HR consultant to Senior Director-level leaders. Translate business goals into actionable people strategies that drive performance, engagement, and organizational health.

• Integrated HR Partnership: Act as the primary point of integration between the business and the broader HR ecosystem. You will partner cross-functionally with Associate Relations, Compensation, Talent Acquisition, and People Strategy & Analytics to deliver holistic solutions that meet multifaceted talent and business needs.

• Organizational Design & Workforce Planning: Partner with leadership to evaluate and evolve organizational structures. You will guide workforce planning and change management initiatives to ensure our frontline model remains agile and effective.

• Leadership Coaching: Act as a trusted coach to senior leaders, providing insights on leadership style, team dynamics, and talent management. You will help leaders build high-performing teams and a robust internal talent pipeline.

• Data-Driven Talent Insights: Leverage people analytics to identify trends in retention, performance, and engagement. You will move beyond reporting to provide "storytelling" insights and recommendations that influence business decisions.

• Talent Management Orchestration: Lead high-impact HR processes including performance cycles, talent reviews, and compensation planning. You will ensure these processes are executed with a focus on equity, transparency, and high performance.

• Proactive Issue Resolution: Guide leaders through navigating complex behavioral and performance-related themes. While collaborating with Associate Relations on specific cases, you will focus on identifying the "root cause" themes to drive long-term change at scale.

• Project Leadership: Spearhead complex, cross-functional HR projects and pilots that impact the broader Retail Bank enterprise, ensuring consistent experience and execution across different markets.

Basic Qualifications

• Bachelor’s Degree or military experience.

• At least 3 years of experience in Human Resources OR at least 3 years of experience in Management Consulting.

• At least 3 years of client-facing consulting experience.

Preferred Qualifications

• 5+ years of experience as an HR Business Partner or in a similar talent strategy role.

• Proven experience influencing and coaching Senior Director-level leaders (or equivalent).

• Demonstrated ability to collaborate across specialized HR functions (e.g., Recruiting, Compensation, Legal) to solve complex problems.

• Experience with organizational design, change management, or workforce planning.

• Strong communication and presentation skills, with the ability to convey complex people data to executive stakeholders.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $120,800 - $137,900 for Pr. Associate, HR Business Partner

Richmond, VA: $109,900 - $125,400 for Pr. Associate, HR Business Partner

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).