Administrative Assistant

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Administrative Assistant – Adult Inpatient Substance Use Disorder Treatment

About Pyramid Healthcare

Pyramid Healthcare is a nationally recognized leader in behavioral healthcare, providing evidence-based treatment for individuals struggling with substance use and co-occurring mental health disorders. Our Newport News, Virginia facility offers compassionate, high-quality inpatient treatment for adults on their path to recovery.

Position Summary

We are seeking a highly organized and dependable Administrative Assistant to support the daily operations of our adult inpatient substance use disorder treatment program. This role serves as the face of our facility, managing front office operations while providing critical administrative support to ensure efficient program functioning.

Key Responsibilities

• Serve as the first point of contact for clients, visitors, and staff
• Manage front desk operations in a professional and welcoming manner
• Coordinate and schedule client appointments
• Perform general administrative duties, including filing, copying, scanning, and data entry
• Prepare, assemble, and maintain client intake packets and documentation
• Order, receive, and track office and program supplies
• Assist with admissions paperwork and billing sheet preparation
• Maintain census reports, intake/discharge logs, and other required records
• Process check requests and manage petty cash documentation
• Communicate effectively with referral sources, vendors, and outside providers
• Attend staff meetings and accurately record meeting minutes
• Provide additional administrative support as needed

Qualifications

• High School Diploma or GED required
• Previous administrative experience required; healthcare or behavioral health experience preferred
• Strong organizational skills with exceptional attention to detail
• Ability to prioritize tasks and manage multiple responsibilities effectively
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite and data entry systems
• Ability to maintain confidentiality and professionalism in a healthcare setting

Why Join Pyramid Healthcare?

• Make a meaningful impact in the lives of individuals in recovery
• Join a supportive, mission-driven team
• Work in a collaborative and professional environment
• Access opportunities for career advancement and professional growth

If you are passionate about supporting behavioral healthcare and thrive in a fast-paced administrative role, we encourage you to apply today.

Pyramid CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values:

INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.

DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.

COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence.

PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards For Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at:

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.