Managing Director

Burger Bach
Richmond, VA

A Burger Bach Managing Director is responsible for : executing the operating expectations and standards that reinforce the brand to staff members, community and others; executing a culture of excellence and relentless improvement in his/her “Bach”; selecting and developing a strong bench of high quality talent inside the restaurant; sharing their passion for Burger Bach with hourly and management team members at every turn; and representing the Burger Bach brand to the community. Key elements to success is living our 4 pillars, ensuring the right people are in place at all levels of the organization, unyielding commitment to standards and impeccable customer service.

Duties and Responsibilities:

  • Consistently communicate the vision for Burger Bach to his/her team
  • Provide clear direction to the management team and hourlies
  • Conduct directional meetings with management teams as needed to ensure 100% consistency in the direction of Burger Bach
  • Execute our policies, objectives and activites to ensure flawless operations
  • Review financial statements, sales reports to measure performance and goal achievement / improvement opportunities
  • Monitor Budgets, payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
  • Reconcile monthly P&L’s
  • Consistently communicate fiscal goals, expectations and achievements with management team
  • Ensure invoice and Accounting procedures are being followed accurately and completely
  • Analyze operations to evaluate the performance of his/her “Bach” – meeting objectives, identifying areas of cost reduction and sales growth
  • Identify and develop talent in the restaurant
  • Conduct orientations with all new hires to ensure they understand the culture, policies and expectations
  • Ensure all members of staff are fully trained
  • Conduct one on one’s to all team members to manage performance effectively and develop them to their full potential
  • Ensure your “Bach” is appropriately fully staffed at all times
  • Ensure all marketing strategies are implemented fully and consistently
  • Monitor operations to ensure compliance with health and fire regulations regarding food preparation and serving as well as building maintenance
  • Monitor food preparation methods, portion sizes and presentation of food to ensure that food is prepared and presented according to standard.
  • Maintain food and equipment inventories, and keep up with records
  • Investigate and resolve complaints regarding food quality or service
  • Have fun and create a conducive atmosphere

Burger Bach is an award-winning New Zealand inspired gastro-pub that prides itself on outstanding hospitality, healthy and premium food sourcing and creative menu items

Posted 2025-07-26

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