Office Assistant II-Req.#46818

Abacus Staffing, a leading provider of comprehensive employment/placement solutions, is seeking market talent. We offer meaningful and long-term employment opportunities, competitive pay structure and outstanding customer service to a workforce of more than 20,000, nationally.

Job Title: Office Assistant II (46818)

Job Locations: Virginia Beach, VA 23452

Schedule: Monday - Friday, 8:00am – 5:00pm

Payrate: $16.33/hourly

Job Duties:

The City of Virginia Beach Department of Human Services is seeking an Office Assistant II to provide critical administrative and data collection support to the Children’s Services Act (CSA) Office to include the CSA Administrator, Community Policy Management Team (CPMT), Family Assessment and Planning Team (FAPT), and Office of Program Support (OPS). Support includes preparation of member packets for CPMT and FAPT meetings, assisting with the preparation of documents for FAPT meetings, collecting and documenting information from Providers and workers to support with Utilization Management and Review activities, managing information given by OPS and maintained in the unit’s financial system. The candidate will be responsible for opening and closing cases and may serve as the central contact for public inquiries about CSA, FAPT, CPMT and for central clerical support for CSA Office.

Representative Duties:

• Receive and direct incoming calls and inquiries to the CSA Office and coordinate the scheduling of meetings, webinars and trainings by CSA.
• Receive, open and stamp receipt of all mail.
• File client specific information in client charts and maintains client files.
• Make files and copies; order supplies and other related clerical duties.
• Scan FAPT authorizations and information to providers and caseworkers.
• Assist with minutes for the CPMT monthly meetings.
• Prepare packets for CPMT and FAPT meetings.
• Assist others with the collection of data to be entered onto spreadsheets for tracking and reporting information to CPMT, CSA Administrator, DHS management, etc.
• Collect data from all providers and case workers regarding Medicaid approvals and denials and to support the UR staff and FAPT in their decision process for prioritizing UR visits, vendor contacts and any necessary follow-up as needed and to ensure FAPT maximizes the use of Medicaid funding as appropriate.
• Assist with coordination, scheduling and communications process for the provider qualifications and contracting processes.
• Maintain Provider files for all contracts.
• Provide minutes of staff meetings.
• Support the CSA Administrator in preparing for CSA audits and quality assurance reviews.
• Share responsibility for supporting FAPT as needed to document the results of FAPT reviews.
• Follow up with case managers from all CSA participating agencies as needed for updated information, corrected forms, etc.
• Maintain the filing system for CSA administrative activities.
• Provide support in policy development and submitting policy to the office of Continuous Quality Improvement for review.
• Assist Administrative Technician with records management.
• Assist the FAPT Coordinator in training contracted staff to assist with supporting FAPT meetings.
• Develop and maintain a tickler system for due dates and reports needed for FAPT and other meetings.

I ndicated Equipment to be utilized:

(e.g. City vehicle, heavy equipment, forklift, tools, computer, software, etc., indicating type)

Multifunction Printer, Computer, MS Software, Multiline Telephone, office equipment

Minimum/Special/Additional Requirements:

• Requires any combination of education (above the high school level) and/or experience equivalent to (1) one year in fields utilizing the required knowledge, skills, and abilities.
• Passing score on a typing test may be required.

Weekly pay and benefits available!