Customer Service and Sales Support Representative
We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team!
As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to drive revenue growth.Core Responsibilities:
- Respond to customer inquiries via phone, email, and video chat
- Resolve customer complaints and concerns in a timely and professional manner
- Provide product information and solutions to customers
- Support the sales team with lead generation, data entry, and sales research
- Identify and escalate potential sales opportunities to the sales team
- Collaborate with internal teams to resolve customer issues and improve processes
Requirements:
- Must be eligible to work in Canada
- 1+ year of customer service and sales support experience
- Excellent communication, problem-solving, and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong computer skills
- Proficiency in Zoom
- Ability to work collaboratively in a team environment
- Full- time position available
Why Join Us:
- Competitive Wage
- Remote Work Advantage
- Residual Income, Bonus Pay
- Extended Health Insurance
- Flexible Schedule
Language requirement: English
If you're a customer-focused and sales-driven professional looking for a new challenge, please submit your application. Let's deliver exceptional customer experiences and drive sales growth together!
Have Questions? Please email [email protected]
Full benefits package (Dental, Drug plan, Travel insurance, Death benefit etc.)
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