CNC Field Engineer

Job Title: CNC Field Service Engineer

Location: Williamsburg MI

Department: Field Service & Technical Support

Job Summary:
We are seeking a skilled CNC Field Service Engineer to provide expert technical support and service for advanced CNC machines across the Northeast Region. The successful candidate will be responsible for the installation commissioning troubleshooting and maintenance of a diverse range of CNC equipment ensuring optimal performance and customer satisfaction in industrial environments.

Key Responsibilities:

• Install commission and maintain CNC machines including turning centers machining centers and multi-axis systems.

• Diagnose and resolve complex technical issues related to CNC controls mechanical systems and automation components.

• Provide on-site technical support training and guidance to customers for efficient operation and integration of CNC equipment.

• Collaborate with engineering and technical teams to implement customized machining solutions and automation upgrades.

• Ensure compliance with safety standards and best practices during all field activities.

• Document service reports maintenance logs and technical recommendations for continuous improvement.

• Travel throughout the Northeast Region as required for on-site customer support.

Required Qualifications:

• Diploma or degree in Mechanical Engineering Mechatronics or a related field.

• Proven experience in CNC machine installation commissioning and field service.

• Strong knowledge of CNC controls (Fanuc Siemens Heidenhain etc.) and machine tool mechanics.

• Familiarity with automation systems and peripheral devices in manufacturing environments.

• Ability to interpret technical drawings schematics and machine manuals.

• Excellent problem-solving skills and the ability to work independently in dynamic field conditions.

• Strong communication skills for effective interaction with customers and internal teams.

• Willingness to travel regularly within the Northeast Region.

Preferred Qualifications:

• Experience with advanced machining solutions such as multi-axis machines grinding centers and automated production lines.

• Knowledge of chip management systems and process optimization in CNC environments.

• Background in serving industries such as automotive aerospace semiconductor or general manufacturing.

What We Offer:

• Opportunities to work with cutting-edge CNC technology and a broad product portfolio.

• Access to extensive support networks and continuous technical training.

• A collaborative environment focused on innovation and customer-driven solutions.