Appliance Service Technician (Reston, VA)

At GE Appliances a Haier company we come together to make good things for the fastest-growing appliance company in the U.S. were powered by creators thinkers and makers who believe that anything is possible and that theres always a better believe in the power of our people and in giving them the freedom to explore discover and build good things together.

The GE Appliances philosophy backed by three simple commitments defines the way we work invent create do business and serve our communities: we come together we always look for a better way and we create possibilities .

Interested in joining us on our journey

GE Appliances (GEA) is looking for a motivated Appliance Factory Service Technician (FST) to conduct in-home appliance repairs. The technician will be responsible for providing an excellent consumer experience during after-sales in-home service to protect repair and replace appliances.
At GE Appliances we put our people first and that includes you. Here are some benefits of joining our team!
Annual wage increases and uncapped incentive opportunities
Service van
Laptop computer and Smartphone
Uniforms work boots and specialized tools
Medical Dental Vision Life insurance on DAY ONE!
401K and Tuition reimbursement
Paid Vacation and Paid Holidays
Career Growth ongoing education for those looking to expand their industry knowledge

Great hourly rates $24 - $34 / hourly base rate depending on experience certification and location.

Position

Appliance Service Technician (Reston VA)

Location

USA Herndon VA

How Youll Create Possibilities

• Conduct diagnosis and in-home repairs in consumers homes on GEAs major appliances
• Promote and sell GE Appliances service contracts water filters and other products
• Operate assigned service van to repair locations
• Record all activities related to repairs routes and other activities
• Attend trainings meetings and other events as required to expand and remain a knowledgeable expert in the repair industry
• Manage maintenance and stock inventory of assigned service van
• Maintain high levels of customer satisfaction through the deliverance of high-quality service and meet productivity and efficiency goals as established
• Follow safety procedures and constant awareness for personal safety and safety of others
• Duties responsibilities and activities may change at any time with or without notice

Learn more by watching this video: Youll Bring to Our Team

Minimum Qualifications:

• HS Diploma or General Education Degree (GED)
• 1 years of experience with appliance repair electrical mechanical HVAC or property maintenance
• Ability/experience diagnosing and repairing major appliances
• Excellent customer service and communication skills
• Ability to work a flexible schedule with some Saturdays as needed
• Have and maintain a valid state drivers license and successfully complete background check physical and drug screen.
• Must have or be willing to obtain CFC Certification within 6 months.
• Wear uniform & maintain standards of personal grooming & appearance consistent with GEA values
• Self-directed and solid team player
• Ability to deescalate situations and rebuild customer confidence in our products
• Ability to perform the essential functions of the position with or without accommodation including but not limited to:
  • Ability to step up into and out of a van and sit for extended periods of time
  • Ability to handle/work with parts/equipment which may be hot cold and/or wet
  • Ability to use often powered hand tools and occasional use of vibratory tools/equipment
  • Ability to handle and lift parts or materials min. of 77 lbs. lifting/carrying and 70 lb. pushing/pulling is required

Preferred Qualifications:

• 6 plus months of experience with Refrigeration repair
• CFC Certified
• Certification in appliance repair or Associates degree preferred
• Read and interpret wiring diagrams schematics and other service information.

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued connected and empowered to contribute while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.

This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard valued and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging purpose and engagement. Reflect the diversity of the communities we serve through our workforce products and practices.

By further embedding Zero Distance into our People and Culture framework we will continue to build a deeply connected organization. We are cultivating a culture of engagement belonging and connection because while attracting new talent remains a priority retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual team and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply please send an e-mail

Required Experience:

IC