Harley-Davidson Service Manager
Job Description
Job Description
Description:
Responsibilities
- Lead and manage all operations of the Service Department.
- Ensure exceptional customer satisfaction and service quality.
- Develop and mentor service team members to meet performance goals.
- Monitor department profitability and performance metrics.
- Collaborate with Parts and Sales Departments to optimize workflow and customer experience.
Qualifications
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
- Minimum 5 years of experience in motorcycle, automotive, or powersports service management.
- Comprehensive knowledge of Harley-Davidson motorcycles, service processes, and manufacturer systems.
- Proven leadership and team management skills with a focus on motivation and accountability.
- Strong customer service orientation and problem-solving abilities.
- Excellent communication, organizational, and time management skills.
- Proficiency in dealership management software (Talon preferred) and Microsoft Office.
- Ability to read and interpret service manuals, technical bulletins, and warranty policies.
- Valid driver’s license and motorcycle endorsement required.
Compensation & Benefits
- Competitive base salary plus performance bonuses
- Medical, Dental, and Vision Insurance
- LegalShield Coverage
- Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance
- 401(k) with Employer Match
- Paid Sick Leave, Vacation, and Holidays
- Employee discounts on Harley-Davidson motorcycles, parts, and apparel
- Ongoing Harley-Davidson leadership and service management training
· Ability to stand, walk, and move around the dealership and service area for extended periods.
· Ability to lift and carry up to 50 pounds occasionally.
· Ability to push, pull, and maneuver motorcycles safely (with assistance).
· Ability to communicate clearly in person, by phone, and electronically.
· Maintain regular and predictable attendance.
Recommended Jobs
Sales Full-Time
Job Description Job Description Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insuran…
Automotive Sales Consultant
Job Description Job Description Description: Join the Ted Britt Automotive Group Team! We’re seeking motivated and customer-focused Automotive Sales Consultants who are passionate about helping …
Sales Business Development (Account Manager)- Metro D.C.
Now Hiring: Sales Business Development (Account Manager) Location: ProSource of Metro DC (Alexandria) Base $60k + commissions. Total comp of $70k-$75k Ideal candidate has Flooring or Construc…
Food & Beverage Supervisor, The Publisher, Fredericksburg VA
Job Description Job Description Greenwood Hospitality and Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Food …
Kitchen Staff - Baker's Crust Bagel
Job Description Job Description We are hiring Kitchen Staff in VIRGINIA BEACH! Baker’s Crust Bagel in Landstown Commons is a new, exciting bagel shop with New York Ess-A-Bagels, gourmet coffee, a…
Artificial Intelligence SME
Job Description Job Description Salary: Security Clearance: Active TS/SCI with CI Polygraph required Apogee is seeking an AI SME. This candidate will have frequent client interactions, a…
Automotive Sales and Leasing Consultant - Volvo
Job Description Job Description Beyer Volvo Cars Dulles has an immediate opening for an experienced sales consultant. Become a product expert and deliver a premium experience to potential and …
Respiratory Therapy
Type: Respiratory Therapy Norfolk , VA SkyBridge Healthcare is seeking a Traveler for a 13 week contract in VA. SkyBridge Healthcare is a premier staffing firm dedicated to matching outstand…
Senior Director of Sponsored Programs
Job Description Job Description Position Summary The Senior Director of Sponsored Programs serves as a senior leader responsible for the management, coordination, and performance of all sponso…
Paving/Grading Laborer
If you are looking for… …an innovative company, built on a foundation of teamwork, safety, and excellence, Ruston Paving is for you! We are looking for… …someone who is ready to work hard, be a …