Guest Experience Assistant Manager

• Assists CORP Store Sr. Manager with Hiring. Trains, Develops and Leads a high-performing team of retail associates that deliver an outstanding guest experience 24/7.
• Orders products effectively to drive sales, maintains adequate levels of C-store inventory, and protects inventory from loss and pilferage.
• Maintains Dash In Brand Standards at all times that include high levels of guest engagement, a clean facility, maintaining a safe environment, and follows all Dash In operational guidelines.
• Communicates effectively up, down and across the organization
• Completes Work Activities at the Direction of the Dash In CORP Store Sr. Manager, and/or other Operational Executives.
• Achieves 3rd party audits and inspections that meet or exceed expectations that include ACL Guest Experience assessments and Branded Wholesaler Inspections.
• Completes Work Activities at the Direction of the Dash In CORP Store Manager, and/or other Operational Executives.
• Acts as Store Manager in the absence of the Dash IN CORP Manager, and/or Dash In Foodservice Manager.

• High School Diploma or equivalent (GED) required; associate or bachelor's degree in related field preferred.
• 3+ years of experience in an operations, customer service, food service, and/or retail environment.
• 2+ years of experience leading a team.
• Ability to work a varied full-time schedule including days, nights, overnights, and weekends.
• Must be authorized to work in the United States and be at least 18 years of age.
• Must be able to successfully complete a background check and drug screening.

• Active ServSafe certification, preferred.
• As a Guest Experience expert, you'll welcome our guests into the store with a smile and take care of them as they shop throughout our store. You'll be the first and last person our guests see, so you must have a "Guest First" attitude.
• Ability to use technology including POS software.
• Ability to multi-task and problem solve.
• Operational proficiency.
• Strong problem-solving skills.
• Effective interpersonal skills.
• Ability to coach, teach, develop.
• Proficiency communicating & presenting to a team.
• Excellent written and oral communication skills.
• Attention to detail & follow-up.
• Drive for results.

• Adapting and responding to change.
• Working with people.
• Delivering results and meeting customer expectations.
• Deciding and initiating action.
• Persuading and influencing.

• Financial Well-being - Employer 401 (k) with employer-matched contribution up to 7% and financial planning assistance.
• Career Growth - Advancement opportunities in the Mid-Atlantic Region.
• Employee Discounts - Free coffee and fountain beverages, plus discounts on fresh food and car washes.

• Paid Time Off - Vacation starting at 2 weeks, sick and personal leave, plus paid holidays, including annual floating holiday.
• Paid Community Engagement - 2 paid community service days each year.
• Paid Parental Leave - Paid leave for new parents.
• Education and Development - 100% tuition reimbursement to support your education goals, robust development programs, and certificate program assistance (up to 100% employer-paid). GED completion program (employer-paid) also available for sales associates.
• Healthcare - affordable medical, dental, and vision plans with an option for health savings account.
• Insurance - Pet insurance, basic life insurance, short and long-term disability coverage.

Dash In is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. #rm