Marketing Operations Manager
- Lead end-to-end project management for global marketing initiatives, ensuring deliverables meet deadlines, stay within scope, and align with organizational strategy.
- Develop, implement, and optimize workflows, processes, and tools to increase efficiency and consistency across the global marketing function.
- Maintain project trackers, timelines, and reporting dashboards to provide visibility into campaign progress and performance.
- Coordinate cross-functional projects involving marketing, communications, fundraising, and program teams.
- Manage the global marketing budget in partnership with finance and leadership.
- Track expenses, process invoices, and ensure accurate and timely financial reconciliation.
- Provide regular budget reports and forecasts to leadership, ensuring resources are allocated effectively.
- Partner with vendors and agencies to manage contracts, scopes of work, and billing.
- Act as a liaison between marketing and internal teams (programs, development, digital, communications, operations) to ensure alignment and smooth execution of initiatives.
- Support regional and local marketing teams in tailoring global strategies for local implementation while maintaining brand and message consistency.
- Facilitate regular communication and knowledge sharing across global marketing colleagues.
- Develop and maintain systems to track marketing KPIs, campaign outcomes, and operational efficiency.
- Support reporting and analysis to inform decision-making and drive continuous improvement.
- Ensure proper adoption and use of marketing platforms, tools, and CRM systems.
- Bachelor’s degree in Marketing, Communications, Business Administration, or related field required.
- Master’s degree preferred.
- 5+ years of experience in marketing operations, project management, or a related role; non-profit or global organization experience strongly preferred.
- Demonstrated success managing marketing budgets, processes, and systems.
- Proven ability to collaborate across functions and engage stakeholders at all levels.
- Exceptional project management and organizational skills; experience with tools such as Asana, Trello, or Monday.com preferred.
- Strong analytical and financial management skills with high attention to detail.
- Process-driven mindset with the ability to design and implement scalable workflows.
- Excellent communication and interpersonal skills, with cultural sensitivity in a global environment.
- Ability to thrive in a fast-paced, matrixed organization and manage multiple priorities simultaneously.
- Mission-driven and passionate about advancing global health impact.
- Highly collaborative, with strong relationship-building skills.
- Flexible, agile, and adaptable to changing priorities and diverse teams.
- Proactive problem-solver who brings structure, clarity, and accountability to the work.
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