Visitor Advisor
Job Description
Job Description
Position Summary
The Visitor Advisor serves as a mobile ambassador for Norfolk, providing destination information and travel counseling across multiple locations including the Visitor Information Center, Norfolk International Airport, community events, and through the Mobile Visitor Center.
This role is highly visible and requires strong customer service skills, adaptability, and the ability to represent VisitNorfolk in a variety of public-facing environments.
Key Responsibilities- Provide visitors with information on attractions, dining, hotels, transportation, events, and regional experiences
- Staff the Visitor Information Center, airport information desk, Mobile Visitor Center, festivals, cruise activations, and outreach events
- Operate and maintain the Mobile Visitor Center vehicle, including transport, refueling, and general upkeep
- Set up and break down event materials (tents, tables, displays, brochures, etc.)
- Maintain and restock brochures and visitor guides across multiple locations
- Support retail operations, including point-of-sale transactions and inventory support
- Respond to phone and email inquiries in a timely and professional manner
- Track visitor engagement and maintain accurate reporting data
- Maintain clean, organized, and professional displays and workspaces
- Build and maintain positive relationships with visitors, partners, and internal teams
- Assist with identifying opportunities for community outreach and event participation
- Other duties as assigned
- High school diploma or equivalent required
- 1–3 years of experience in hospitality, tourism, customer service, retail, events, or similar environment preferred
- General knowledge of Norfolk and the Coastal Virginia region, or ability to learn quickly
- Valid driver’s license and clean driving record; must be 21+ to operate company vehicle
- Strong communication and interpersonal skills
- Basic proficiency with Microsoft Office, Apple devices, and point-of-sale systems
- Ability to work independently and in team settings
- Ability to lift up to 50 pounds and stand for extended periods
- Must be able to pass required background checks and obtain necessary clearances (airport/military access, as applicable)
- Flexible availability including evenings, weekends, holidays, and event-based scheduling
This role involves frequent standing, walking, lifting, and working in both indoor and outdoor environments. The ability to lift up to 50 pounds is required.
VisitNorfolk is an Equal Opportunity Employer
Recommended Jobs
Emergency Veterinarian
Virginia Veterinary Centers – Fredericksburg is seeking Experienced ER Veterinarians Virginia Veterinary Centers, located in the heart of historic Fredericksburg, Virginia, is eagerly seeking passio…
Security Officer - Patrol Access Support
Job Description Job Description Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While …
Inside Sales
Job Description Job Description Sales Results and Responsibilities - Source new sales opportunities through inbound lead follow-up and outbound calls and emails - Understand customer needs an…
Caregiver - Quinton VA
**30 HOUR WORK WEEKS AVAILABLE** AT SENIOR HELPERS **Case available for caregivers in the NEW KENT/SANDSTON, QUINTON VA AREA** Begin a remarkable career that will make a difference in the lives …
Pediatric Cardiac ICU, Nurse Practitioner (NP) and Physician Assistant (PA)
Pediatric Cardiac ICU, Nurse Practitioner (NP) and Physician Assistant (PA) Fairfax, VA, United States Job Identification: 669949 Posting Date: 06/02/2026, 01:14 AM Job Schedule: Locations: Inov…
Key Account Manager, Life Sciences- Sensitech
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Thr…
Plant Labor - Block I (Christiansburg, VA)
Job Description Job Description Job Summary: Responsible for accurately selecting the block/masonry products ordered by the customer and safely loading onto delivery vehicles according to esta…
Dedicated CDL-A Home Daily
Job Description Job Description Local CDL-A Driver Most drivers aren't jumping from job to job because they don't like driving. They're leaving because the miles disappear, the pay isn't what…
Intelligence Analyst 4
Description SNA International, a world leader in forensics, biometrics, and identity intelligence, is currently looking for a bright, collaborative Intelligence Analyst 4 with a strong work ethic t…
Warehouse Worker and Furniture Processor
Position Summary Clean and prepare furniture for rental including bedroom, living room, dining room, and upholstered items. Pull furniture for deliveries and put furniture away in designated areas…