Dental Office Manager

Shenandoah Smiles Pediatric Dentistry
Winchester, VA

The Dental Office Manager is responsible for overseeing the daily operations of the dental practice, ensuring a smooth and efficient workflow while providing exceptional patient care. This role involves managing staff, coordinating patient services, and handling administrative tasks to maintain a productive and compliant office environment.


Key Responsibilities:

  • Staff Management : Hire, train, and supervise office staff, ensuring adherence to office policies and procedures.
  • Patient Coordination : Schedule appointments, manage patient records, and handle billing and insurance claims to ensure a seamless patient experience.
  • Office Operations : Develop and implement office protocols to enhance efficiency and productivity
  • Financial Oversight : Monitor accounts receivable and process payments
  • Compliance : Ensure the office complies with all relevant regulations, including HIPAA and OSHA standards.
  • Customer Service : Address patient inquiries and concerns, resolving conflicts to maintain high levels of patient satisfaction.
  • Reporting : Prepare reports on office performance, patient flow, and staff productivity for the practice owner or dentist.


Qualifications:

  • Proven experience as a Dental Office Manager or in a similar administrative role within a healthcare setting.
  • Knowledge of dental procedures, insurance billing, and patient management systems.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in office software Dentrix and dental practice management software.


Salary:

  • Salary is based on experience and qualifications

Posted 2025-11-04

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