Technical Agile Coach

Santeon
Reston, VA
Santeon is seeking an Agile Coach to join our team in support of our customers. The Agile Coach will set the ground rules for the Agile teams and resources and create a winning strategy for projects. The Agile Coach is a senior experienced person who has executed multiple agile projects in similar software and systems development environments. Operational experience is a must – classroom and theoretical knowledge alone will not suffice.
Primary Responsibilities:

Facilitator: Facilitate the team with the knowledge so that team can start the project.

Trainer: Provide training to the team on the agile process; training will continue all the time during the project execution and continuous improvement on velocity, quality, processes etc.

Make the winning strategy according as per the ground conditions

Help in preparing the overall planning of the project that means he will work as a consultant. He or she will provide various ideas, suggestions, strategies.

Make sure that team is following agile processes in each sprint at user story level as per the Definition of Done (DoD); However, this is the responsibility of the Process Check Master but if project does not have a role of process check master, this activity should be handled by the agile coach.

Help team to answer all the questions on the agile process during the project execution; that means agile coach need to be on the ground so that he can answer the questions immediately.

Identify project risks and raise them proactively

Mentor: Focusing on people and Continuous Improvement all the time; provide team a platform for improvement not only during the retro but all the time. Create a safe environment for healthy conflict and meaningful collaboration.

Identify process issues and improve them

Help product owner to write user stories

Help team on the estimating of the user stories and prepare them for the same

Provide capacity calculator template for the team

Provide the common tasking codes for the team for better tracking on technical front

Help scrum master to plan meetings like

o preplanning.

o planning.

o daily scrum.

o Review & Retrospective.

Skills/Qualifications (Required):
To be considered for this role, candidates must have:

o 10+ years progressively increasing experience in software development

o 5+ years of experience in Agile delivery

Hands-on operational experience serving in Agile Coach capacity on large similar and complex software / systems development initiatives.

Expert knowledge of Agile delivery processes (e.g., Scrum, KANBAN, etc.). Understanding of methods and techniques for Agile Delivery; understanding of system design, including documentation (SDD), backlog grooming and planning (estimation); implementation and testing, including Agile/Scrum management with peer to peer development and test-driven development; Acceptance Testing, including software quality assurance, Section 508, Security, and User Acceptance Testing.

Knowledge and experience with CMS-specific lifecycles a plus (e.g., XLC).

Candidates must demonstrate strong oral and written communications skills including the ability to participate in persuasive discourse with customers and the ability to produce compelling documentation of solutions that is easily understood by non-technical reviewers.

Demonstrated success in building meaningful and productive relationships with senior managers, peers, and customers is also required.

Prior experience supporting Federal agencies including HHS, CMS or other health IT business domain.

Prior CMS experience is strongly desired

All applicants shall have legal status to work in the US.

Must be able to pass a CMS-¬‐specific Public Trust background investigation

Required Education: Bachelor’s Degree in computer science, engineering, or related discipline or equivalent work experience; Desired Education: Master’s Degree in same field or MBA

“Apply by sending your resume to [email protected] with the subject as the job title.”
Posted 2026-01-28

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