Workflow Requirements Analyst

Job Description

Job Description

Description:

Workflow Requirements Analyst (Business Systems Analyst)

Job Summary

B&A is seeking an experienced and analytical Workflow Requirements Analyst (Business Systems Analyst) to support enterprise business process and system integration initiatives. This role is critical in bridging business needs with technical solutions, with a focus on workflow documentation, system interface requirements, and enterprise content management (ECM) platforms. The successful candidate will have strong experience with system integration and Agile methodologies and will work closely with cross-functional stakeholders to capture, analyze, and document requirements that drive workflow configuration and system design.

Responsibilities

• Analyze and translate business processes and user needs into detailed system requirements, technical designs, and functional specifications.
• Elicit, document, and validate functional, non-functional, and technical requirements from business users, program offices, and development teams.
• Document workflows in sufficient detail to support accurate configuration in ECM platforms, particularly OpenText Content Suite and AppWorks.
• Define system interface and integration requirements, working with internal and external stakeholders to ensure interoperability across platforms.
• Develop user stories, use cases, and acceptance criteria within Agile frameworks; maintain traceability between business needs and technical solutions.
• Collaborate with developers, solution architects, and test teams throughout the project lifecycle to ensure requirements are implemented effectively and meet stakeholder expectations.
• Participate in Agile ceremonies (e.g., sprint planning, reviews, retrospectives) and support backlog grooming and prioritization.
• Provide quality assurance support by reviewing test plans and validating solution designs against requirements.

Education and Experience

• Bachelor’s Degree in Computer Science, Information Systems, or related field; Master’s degree preferred .
• 10+ years of professional experience with system integration and system interface development .

Required Skills

• Strong understanding and practical experience with workflow documentation and business process modeling.
• Demonstrated experience documenting technical/design requirements from business-level inputs.
• Experience working with ECM platforms , particularly OpenText Content Suite and AppWorks .
• Certifications in Agile methodologies (e.g., Certified ScrumMaster (CSM), SAFe Agilist, PMI-ACP).

Desired Skills

• Experience supporting system implementation projects in federal or healthcare IT environments.
• Familiarity with BPMN (Business Process Model and Notation) and tools such as Visio, Bizagi, or Lucidchart.
• Experience working in secure IT environments with knowledge of data governance and compliance standards.
• Exposure to system development lifecycle (SDLC) models beyond Agile, such as Waterfall or Hybrid.
• Ability to work effectively with multidisciplinary teams including developers, architects, testers, and end users.
• Excellent communication and interpersonal skills, with the ability to engage both technical and non-technical stakeholders.
• Strong analytical and problem-solving capabilities.
• Detail-oriented with excellent documentation and organizational abilities.
• Self-motivated with the ability to manage priorities in a fast-paced environment.

Security Clearance

• Eligible to obtain a Public Trust Clearance.

More About B&A:

Notable Clients
B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.

Benefits and Programs

B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A’s 401(k) plan is available to all employees and includes a company matching contribution.

B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include:

• The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more
• A formal mentorship program
• Job shadowing and cross training opportunities
• Brand Ambassador program
• Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more
• Monthly teambuilding events
• B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB &A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB &A, and more

At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.

EEO

B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A’s offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities.

EEO is the Law

B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 Form to confirm work authorization.